Clicking sounds with new Verbatim 43888 / BDR-UD04

[GreaseMonkey]

Hello everyone,

I just got a new Verbatim 43888 / BDR-UD04 drive, which seems to be supported for reading 4k BlueRay discs. See specs below.

No matter what USB port/cable I try, the drive just tries to spinup the disc, makes some clicking/spinning/reading noise and after about 30s it ejects the disc. I tried on my Mac Studio, MacBook Air M2 and my PC/Win11 13th gen i7. Only once I was able to read a BD and started ripping the disc. Is that a power problem or is the drive broken?

Thanks for your help!


Drive Information
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: ALDL098940WL
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

UPDATE: The replacement seems to just work fine!

[Coopervid]

Return it.

[Billycar11]

Hello everyone,

I just got a new Verbatim 43888 / BDR-UD04 drive, which seems to be supported for reading 4k BlueRay discs. See specs below.

No matter what USB port/cable I try, the drive just tries to spinup the disc, makes some clicking/spinning/reading noise and after about 30s it ejects the disc. I tried on my Mac Studio, MacBook Air M2 and my PC/Win11 13th gen i7. Only once I was able to read a BD and started ripping the disc. Is that a power problem or is the drive broken?

Thanks for your help!


Drive Information
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: ALDL098940WL
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Sounds like a power issue try with a high powered USB hub like this https://www.amazon.com/gp/product/B0797 ... R7PE&psc=1

[Coopervid]

Either what Billy recommends or using a USB type C cable and USB C port which might deliver more power. If you only have USB A on your computers either return the drive or get that hub. However, think about the return time window if the hub also doesn't fix the issue.

[GreaseMonkey]

I tried all available USB-C and USB-A ports on my computers and 5 different cables, but no success. Sent it back today and ordered a replacement.

Thanks for you help!