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Brand new Asus BW-16D1HT won't open

Posted: Sun Nov 13, 2022 11:07 pm
by Commonaught
I just got an ASUS BW-16D1HT. I connected it to my laptop using a SATA to USB adapter I also just got.

When I plug it in Windows 10 sees it as a drive and the blue light on the front flashes.

When I press but open button on the front it buzzes for a very short time and the blue light flashes faster but the door does not open. Same deal when I try to eject via File Explorer.

I haven't used the SATA to USB adapter before so I don't know for sure if it works, but since Windows recognizes the drive I assume it does.
I have tried on two different computers so I don't think it's the computer.

Does anyone have any idea what might be going on or should I warranty this?

Re: Brand new Asus BW-16D1HT won't open

Posted: Mon Nov 14, 2022 2:41 am
by Billycar11
Commonaught wrote:
Sun Nov 13, 2022 11:07 pm
I just got an ASUS BW-16D1HT. I connected it to my laptop using a SATA to USB adapter I also just got.

When I plug it in Windows 10 sees it as a drive and the blue light on the front flashes.

When I press but open button on the front it buzzes for a very short time and the blue light flashes faster but the door does not open. Same deal when I try to eject via File Explorer.

I haven't used the SATA to USB adapter before so I don't know for sure if it works, but since Windows recognizes the drive I assume it does.
I have tried on two different computers so I don't think it's the computer.

Does anyone have any idea what might be going on or should I warranty this?
your adapter is junk get one from my list that is known to work with optical drives

Re: Brand new Asus BW-16D1HT won't open

Posted: Mon Nov 14, 2022 3:51 am
by MartyMcNuts
Commonaught wrote:
Sun Nov 13, 2022 11:07 pm
I just got an ASUS BW-16D1HT. I connected it to my laptop using a SATA to USB adapter I also just got.

When I plug it in Windows 10 sees it as a drive and the blue light on the front flashes.

When I press but open button on the front it buzzes for a very short time and the blue light flashes faster but the door does not open. Same deal when I try to eject via File Explorer.

I haven't used the SATA to USB adapter before so I don't know for sure if it works, but since Windows recognizes the drive I assume it does.
I have tried on two different computers so I don't think it's the computer.

Does anyone have any idea what might be going on or should I warranty this?
The SATA/USB adapter must have it's own power source for use with optical drives. USB alone does not provide enough power.

Re: Brand new Asus BW-16D1HT won't open

Posted: Mon Nov 14, 2022 4:34 am
by Commonaught
Billycar11 wrote:
Mon Nov 14, 2022 2:41 am

your adapter is junk get one from my list that is known to work with optical drives
I think I can exchange the BW-16D1HT for the BW-16D1X-U (the external version of the same thing) but I see that it's not on your list of UHD drives. Is that a bad idea?

Thank you for your time.

Re: Brand new Asus BW-16D1HT won't open

Posted: Mon Nov 14, 2022 10:09 pm
by Billycar11
Commonaught wrote:
Mon Nov 14, 2022 4:34 am
Billycar11 wrote:
Mon Nov 14, 2022 2:41 am

your adapter is junk get one from my list that is known to work with optical drives
I think I can exchange the BW-16D1HT for the BW-16D1X-U (the external version of the same thing) but I see that it's not on your list of UHD drives. Is that a bad idea?

Thank you for your time.
Bad idea you may not get one that does uhd