Problem with HL-DT-ST BD-RE BU40N Firmware A102
Posted: Sun Jun 27, 2021 9:10 am
Hello All !
I have this drive on an external enclosure.
The other day, the drive fell on hard floor. I do not know if it is the cause of my trouble or a coincidence.
But now, the drive is unable to read a CDROM (it keeps spinning and grinding and the computer never sees the files).
I tried with a music CD and it reads it (I did not put a full disc so I can't tell if it goes up to the end of the disc.)
And I tried a Blu Ray disc. I was able to see it in MakeMKV and read it in VLC but the reading stopped before the end of the movie.
My computer runs Ubuntu 20.04.2 LTS and is current with all updates applied.
MakeMKV show :
And on the system log file I've got :
As you can see the device reset and disappear for some time and then gets detected again ....and become the second CD reader...
So my question is :
Is it hardware related (and if yes can I fix it) or is it software related ?
What should I do with this fine drive ?
Many thanks in advance for your help !
Have a nice and bright day and stay safe !
I have this drive on an external enclosure.
The other day, the drive fell on hard floor. I do not know if it is the cause of my trouble or a coincidence.
But now, the drive is unable to read a CDROM (it keeps spinning and grinding and the computer never sees the files).
I tried with a music CD and it reads it (I did not put a full disc so I can't tell if it goes up to the end of the disc.)
And I tried a Blu Ray disc. I was able to see it in MakeMKV and read it in VLC but the reading stopped before the end of the movie.
My computer runs Ubuntu 20.04.2 LTS and is current with all updates applied.
MakeMKV show :
Code: Select all
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
DEBUG: Code 1073741843 at |FFatRsTB4yw`+-1:29399197
Code: Select all
[ 7739.406226] usb 3-5: USB disconnect, device number 14
[ 7739.406354] sr 2:0:0:0: [sr0] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK cmd_age=0s
[ 7739.406357] sr 2:0:0:0: [sr0] tag#0 CDB: Read(10) 28 00 00 7a cb 38 00 00 3c 00 00 00
[ 7739.406360] blk_update_request: I/O error, dev sr0, sector 32189664 op 0x0:(READ) flags 0x84700 phys_seg 5 prio class 0
[ 7739.406378] blk_update_request: I/O error, dev sr0, sector 32189904 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[ 7739.406405] blk_update_request: I/O error, dev sr0, sector 32189920 op 0x0:(READ) flags 0x84700 phys_seg 5 prio class 0
[ 7739.406412] blk_update_request: I/O error, dev sr0, sector 32190160 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[ 7739.406428] blk_update_request: I/O error, dev sr0, sector 32189664 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 7739.406437] blk_update_request: I/O error, dev sr0, sector 32189664 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 7739.406624] blk_update_request: I/O error, dev sr0, sector 32189672 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 7739.406678] blk_update_request: I/O error, dev sr0, sector 32189680 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 7739.406747] blk_update_request: I/O error, dev sr0, sector 32189696 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 7739.406787] blk_update_request: I/O error, dev sr0, sector 32189704 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 7739.418627] pktcdvd: pktcdvd0: writer unmapped
[ 7740.830620] usb 3-5: new high-speed USB device number 15 using xhci_hcd
[ 7740.987110] usb 3-5: New USB device found, idVendor=13fd, idProduct=0840, bcdDevice= 1.14
[ 7740.987112] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7740.987112] usb 3-5: Product: External
[ 7740.987113] usb 3-5: Manufacturer: Generic
[ 7740.987113] usb 3-5: SerialNumber: 4B5A46483453473532313120
[ 7740.988459] usb-storage 3-5:1.0: USB Mass Storage device detected
[ 7740.988524] scsi host3: usb-storage 3-5:1.0
[ 7742.014537] scsi 3:0:0:0: CD-ROM HL-DT-ST BD-RE BU40N A102 PQ: 0 ANSI: 0
[ 7742.054708] sr 3:0:0:0: Power-on or device reset occurred
[ 7742.115153] sr 3:0:0:0: [sr1] scsi3-mmc drive: 0x/24x writer dvd-ram cd/rw xa/form2 cdda tray
[ 7742.134769] sr 3:0:0:0: Attached scsi CD-ROM sr1
[ 7742.134828] sr 3:0:0:0: Attached scsi generic sg4 type 5
[ 7742.576449] pktcdvd: pktcdvd0: writer mapped to sr1
So my question is :
Is it hardware related (and if yes can I fix it) or is it software related ?
What should I do with this fine drive ?
Many thanks in advance for your help !
Have a nice and bright day and stay safe !