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LG WH14NS40 Hash check failed and Read errors UHD Discs after flashing

https://forum.makemkv.com/forum/viewtopic.php?f=16&t=24160

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LG WH14NS40 Hash check failed and Read errors UHD Discs after flashing

Posted: Thu Dec 31, 2020 4:34 pm
by spacejocky
I recently purchased a LG WH14NS40 and flashed the drive.
I did the reading, and did my best to decipher between valid and not. I flashed without any issues. Not saying I did it correctly just saying I didn't get any errors.
For completeness I used the SDF tool and I:
Stock Firmware ->
HL-DT-ST-BD-RE_WH14NS40-NS50-1.05-NM00900-212005061444 (enc checked)

then I did

HL-DT-ST-BD-RE_WH14NS40-NS50-1.05-NM00900-212005061444 ->
HL-DT-ST-BD-RE_WH16NS60-1.02-NM00100-211810291936
After this I was able to rip several UHD discs as well as 1080p BluRay.

I am receiving errors on UHD discs about 50% of the time. I am having no issues with BluRay so far. I am pouring through my collection and have not hit any snags yet. For reference We are talking low numbers as I just flashed the drive yesterday. So 8 BD and 7 UHD 4 of which failed. I have included an example of each of the error types I am receiving. Along with a successful BD rip. It should be noted that I am more than willing to believe that this drive is malfunctioning even though it is new. I am not in denial...lol. I just want to make sure that 1) the steps given for the flashing of the drive are correct and 2) that the flashing wouldn't cause such an issue. If it might be the flashing cool no problem I can work on a solution if it is not anything the flashing might be causing then cool no problem I will RMA the drive.

TIA for your help.

Code: Select all

Debug log started at Thu Dec 31 15:06:18 2020 , written by MakeMKV v1.15.3 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.3 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\<redacted>/MakeMKV_log.txt
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
DEBUG: Code 3 at !-!"R$A%ucExUN:=,c&[KL| :29395310
SDF  v07d: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLZK6HI1428
DEBUG: Code 3 at !-!"R$A%ucExUN:=,c&[KL| :29395310
SDF  v07d: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLZK6HI1428
001011:0000 Using LibreDrive mode (v06.2 id=7FA2657C7667)
005072:0000 Backing up disc into folder "file://R://backup/MY_HOME_VIDEOS_IN_BEAUTIFUL_4K"
DEBUG: Code 2147483648 at `fnj'VIRY())w(?J:121264786
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
005076:0000 Hash check failed for file 00278.m2ts at offset 33358669824, file is corrupt.
005076:0000 Hash check failed for file 00278.m2ts at offset 33361029120, file is corrupt.
005076:0000 Hash check failed for file 00278.m2ts at offset 33362208768, file is corrupt.
005076:0000 Hash check failed for file 00278.m2ts at offset 33367517184, file is corrupt.
005076:0000 Hash check failed for file 00278.m2ts at offset 33371056128, file is corrupt.
005077:0000 Too many hash check errors in file 00278.m2ts.
001003:0020 DEBUG: Code 3221225488 at !-!"R$A%ucExUN:=,c&[KL| :121262371
001003:0020 DEBUG: Code 3221225488 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 101000192 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 101000192 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 101000192 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 101000192 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 101000192 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 101000192 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 101000192 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 101000192 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 101000192 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 101000192 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 101000192 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 101000192 at j7:y}aL_t[):](~/:213130559
002003:0000 Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00278.m2ts' at offset '33450356736'
001003:0020 DEBUG: Code 0 at pcEDno=5\-?_E`.<bop:121266189
001003:0020 DEBUG: Code 0 at pcEDno=5\-?_E`.<bop:213133365
001003:0020 DEBUG: Code 0 at %Xmc$D}*-_rJ1Z{/$n[g:29396897
002023:0000 Encountered 47 errors of type 'HashCheck Error' - see http://www.makemkv.com/errors/hashcheck/
error=0x070B0C37 count=47 name=Internal error - M2TS hash check failed (3127)
Encountered 7 unclassified errors
error=0x06052400 count=6 name=Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB
error=0xC0000010 count=1 name=OS error - The specified request is not a valid operation for the target device
005069:0080 Backup failed
005080:0204 Backup failed.
DEBUG: Code 3 at !-!"R$A%ucExUN:=,c&[KL| :29395310
SDF  v07d: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLZK6HI1428
001011:0000 Using LibreDrive mode (v06.2 id=7FA2657C7667)
005072:0000 Backing up disc into folder "file://R://backup/MORE_OF_MY_HOME_VIDEOS_IN_BEAUTIFUL_1080P"
DEBUG: Code 2147483648 at `fnj'VIRY())w(?J:121264786
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
005094:0000 File "/PS3_DISC.SFB" was skipped
005070:0080 Backup done
005081:0104 Backup done.

Code: Select all

ebug log started at Thu Dec 31 02:44:19 2020 , written by MakeMKV v1.15.3 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.3 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\<redacted>/MakeMKV_log.txt
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
DEBUG: Code 3 at !-!"R$A%ucExUN:=,c&[KL| :29395310
SDF  v07d: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLZK6HI1428
DEBUG: Code 3 at !-!"R$A%ucExUN:=,c&[KL| :29395310
SDF  v07d: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLZK6HI1428
No  SDF v07d: ELBY_CLONEDRIVE_1.4
DEBUG: Code 3 at !-!"R$A%ucExUN:=,c&[KL| :29395310
SDF id v07d: ELBY_CLONEDRIVE_1.4
001011:0000 Using LibreDrive mode (v06.2 id=7FA2657C7667)
005072:0000 Backing up disc into folder "file://S:/JUST_CANT_GET_ENOUGH_OF_MY_HOME_VIDEOS_IN_BEAUTIFUL_4K"
DEBUG: Code 2147483648 at `fnj'VIRY())w(?J:121264786
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
001003:0020 DEBUG: Code 3221225628 at !-!"R$A%ucExUN:=,c&[KL| :121262371
001003:0020 DEBUG: Code 3221225628 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 100864261 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 100864261 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at !-!"R$A%ucExUN:=,c&[KL| :121262371
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 3221225861 at j7:y}aL_t[):](~/:213130559
002003:0000 Error 'OS error - The I/O device reported an I/O error' occurred while reading '/BDMV/STREAM/00055.m2ts' at offset '251590656'
001003:0020 DEBUG: Code 0 at pcEDno=5\-?_E`.<bop:121266189
001003:0020 DEBUG: Code 0 at pcEDno=5\-?_E`.<bop:213133365
001003:0020 DEBUG: Code 0 at %Xmc$D}*-_rJ1Z{/$n[g:29396897
002023:0000 Encountered 1 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
error=0x06031105 count=1 name=Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR
Encountered 8 unclassified errors
error=0xC000009C count=1 name=OS error - STATUS_DEVICE_DATA_ERROR
error=0xC0000185 count=7 name=OS error - The I/O device reported an I/O error
005069:0080 Backup failed
005080:0204 Backup failed.
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264786
DEBUG: Code 0 at P%;<d:z,OXCeq6Ymv:121264625
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264786
DEBUG: Code 1 at P%;<d:z,OXCeq6Ymv:121264625
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264786
DEBUG: Code 2 at P%;<d:z,OXCeq6Ymv:121264625
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264786
DEBUG: Code 3 at P%;<d:z,OXCeq6Ymv:121264625
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264786
DEBUG: Code 4 at P%;<d:z,OXCeq6Ymv:121264625
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264786
DEBUG: Code 5 at P%;<d:z,OXCeq6Ymv:121264625
DEBUG: Code 2400493570 at P%;<d:z,OXCeq6Ymv:121264671
DEBUG: Code 0 at 6U|+czx4G wB(hAY:121269823
001003:0020 DEBUG: Code 100809218 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 100809218 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 100809218 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 100809218 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 100809218 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 100809218 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 100809218 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 100809218 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 100809218 at 6U|+czx4G wB(hAY:213139667
001003:0020 DEBUG: Code 100809218 at j7:y}aL_t[):](~/:213130559
001003:0020 DEBUG: Code 100809218 at "-3g'LSG4y)fI{BUb}:29395195
001003:0020 DEBUG: Code 100809218 at "-3g'LSG4y)fI{BUb}:29393792
002003:0000 Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE HL-DT-ST BD-RE  WH16NS60 1.02' at offset '524288'

Re: LG WH14NS40 Hash check failed and Read errors UHD Discs after flashing

Posted: Thu Dec 31, 2020 6:54 pm
by dcoke22
Ripping UHDs is a tricky thing. The UHD subsection on this forum is full of posts of people having trouble ripping a UHD. The standard advice is gently clean the disc and try again.

The errors in your logs all seem to fall into the category of the drive having difficulty reading the disc.

In order to improve my odds at successfully ripping a UHD, I have two different drives (one LG and one ASUS).

I speculate that because the data density is higher on UHDs, the difficulty of reading them goes up in a non-linear way compared to a blu-ray.

Re: LG WH14NS40 Hash check failed and Read errors UHD Discs after flashing

Posted: Fri Jan 01, 2021 2:11 am
by spacejocky
So I did not mention it but I did of course wash all the discs even though they appeared pristine. The one disc did seem to have a deep(as in embedded deep in the disc itself not deep like a deep gouge) very fine incision like blemish directly in the metal, almost like a hair was mixed in with the plastic when it was stamped. Other than that all the other disks looked just fine.


Also I should clarify I did not mean the steps given for flashing are correct. Of course the steps given on the site are correct. duh
What I meant was the steps up and in the last case down in firmware. Well I guess it was more of a side step then a down...well crap, man, you know what Im saying.

Re: LG WH14NS40 Hash check failed and Read errors UHD Discs after flashing

Posted: Sat Jan 02, 2021 12:20 am
by spacejocky
dcoke22 wrote: ↑
Thu Dec 31, 2020 6:54 pm
 In order to improve my odds at successfully ripping a UHD, I have two different drives (one LG and one ASUS).
It is my understanding that the guts are all the same LG and they are just rebranded. Is this not the case?
There is no “Best Drive” They are all made by LG and rebranded the drives just fit different use cases.

Re: LG WH14NS40 Hash check failed and Read errors UHD Discs after flashing

Posted: Sat Jan 02, 2021 4:24 am
by dcoke22
I have heard that all the hardware is made by LG as well. Be that as it may, discs that don't work in my LG drive almost always work in my ASUS drive. Maybe it is just the different firmware. Maybe it is the difference in age between the drives. I don't know.
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