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Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 2:53 am
by oatmeal769
Went to rip a new disc. Inserted it, and MakeMkV read it just fine and was ready to rip. Then I saw that version 1.15.4 was available, so I closed the program, downloaded 1.15.4 and updated my software. I rebooted and made sure the registration was still active.

Now it won't read the disc. It churns for a while as normal, then ends with "No Disc Inserted."

Any ideas?

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 3:07 am
by Billycar11
does windows see the disc

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 3:11 am
by oatmeal769
Billycar11 wrote:
Thu Dec 31, 2020 3:07 am
does windows see the disc
Yes, it sees the drive. I don't know if it sees the actual disc inside it?

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 3:23 am
by Billycar11
oatmeal769 wrote:
Thu Dec 31, 2020 3:11 am
Billycar11 wrote:
Thu Dec 31, 2020 3:07 am
does windows see the disc
Yes, it sees the drive. I don't know if it sees the actual disc inside it?
it would show the title

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 3:27 am
by oatmeal769
Billycar11 wrote:
Thu Dec 31, 2020 3:23 am
oatmeal769 wrote:
Thu Dec 31, 2020 3:11 am
Billycar11 wrote:
Thu Dec 31, 2020 3:07 am
does windows see the disc
Yes, it sees the drive. I don't know if it sees the actual disc inside it?
it would show the title
Ok. Well, the device manager shows the name of the drive. I don't know how to make Win10 show what the title of the disc is?

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 4:00 am
by Billycar11
oatmeal769 wrote:
Thu Dec 31, 2020 3:27 am

Ok. Well, the device manager shows the name of the drive. I don't know how to make Win10 show what the title of the disc is?
it would be in file explorer

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 4:17 am
by oatmeal769
Billycar11 wrote:
Thu Dec 31, 2020 4:00 am
it would be in file explorer
Hmm. No, it does not. File explorer shows that I have a BD-RE drive there, but it doesn't read the title.

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 4:32 am
by Billycar11
oatmeal769 wrote:
Thu Dec 31, 2020 4:17 am
Billycar11 wrote:
Thu Dec 31, 2020 4:00 am
it would be in file explorer
Hmm. No, it does not. File explorer shows that I have a BD-RE drive there, but it doesn't read the title.
so you have other drive problems not makemkv problems
Image
should look like that^

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 4:50 am
by oatmeal769
Okay, cool, thanks for helping me narrow it down. I'll see what I can figure out there.
Is there any way that updating makemkv did it? Or, if something happened in my system when the update was applied? Everything was fine and ready to rip the title just before I did the update.

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 5:00 am
by Billycar11
probably noting makemkv did.
give the pc a full shut down and turn off the powersupply or unplug it and hold the power button for 10 seconds see if ti works after that.
you can also try reflashing it that has worked for some but i would leave that as the last resort

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 1:16 pm
by oatmeal769
Billycar11 wrote:
Thu Dec 31, 2020 5:00 am
probably noting makemkv did.
give the pc a full shut down and turn off the powersupply or unplug it and hold the power button for 10 seconds. See if it works after that.
That did it. I cold-booted into safe mode where it did see the drive, and then a normal boot-up where everything works.
I had restarted a couple of times but didn't do an actual shut-down and cold boot-up. Most of the time a restart fixes everything wonky on my PC. Guess I had to let the memory completely purge. I was sure it was makemkv after the software update.
I appreciate your helping me run that down, Billycar!!

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Thu Dec 31, 2020 1:24 pm
by Woodstock
Yes, but only a reset (or cold boot) tells the hardware to re-initialize.

Re: Update to 1.15.4 = "No Disc Inserted" error

Posted: Fri Jan 01, 2021 12:53 am
by oatmeal769
Woodstock wrote:
Thu Dec 31, 2020 1:24 pm
Yes, but only a reset (or cold boot) tells the hardware to re-initialize.
I learned something new. Thanks!