www.makemkv.com

So, I just received my LG WH14NS40 and successfully flashed it to WH16NS60!

I am trying to test rip a 4K UHD disc and get a message that the video cannot be decrypted, although I thought it was supposed to access the disc directly and not have to do that!

Here are my details on MakeMKV 1.15.2:

Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS60
Revision: 1.02
Serial number: KLZK56B5959
Firmware date: 2118-10-29 19:36
Bus encryption flags: 17
Highest AACS version: 66

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: 2001_ A Space Odyssey
Timestamp: 2018-11-01 13:37:34
Data capacity: 80.29 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80

Using LibreDrive mode (v06.2 id=7FA2657C7667)
Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to C:\Users\Scott Luther/.MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as C:\Users\Scott Luther/.MakeMKV/MKB20_v66_2001-_A_Space_Odyssey_ADDF.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Any ideas?

Saved AACS dump file as C:\Users\Scott Luther/.MakeMKV/MKB20_v66_2001-_A_Space_Odyssey_ADDF.tgz

Send that file to svq@makemkv.com for analysis, and it should work in a few days.

Woodstock wrote: ↑

Wed Aug 19, 2020 5:24 pm

Saved AACS dump file as C:\Users\Scott Luther/.MakeMKV/MKB20_v66_2001-_A_Space_Odyssey_ADDF.tgz

Send that file to svq@makemkv.com for analysis, and it should work in a few days.

Thanks!

I tried another and came up with the same thing.

I assume send in the dump files for any I come across?

Hello:

Automatic HK downloading is disabled or failed

Maybe this is part of the problem?

Regards,
A

RScottyL wrote: ↑

Wed Aug 19, 2020 4:39 pm

So, I just received my LG WH14NS40 and successfully flashed it to WH16NS60!

I am trying to test rip a 4K UHD disc and get a message that the video cannot be decrypted, although I thought it was supposed to access the disc directly and not have to do that!

Here are my details on MakeMKV 1.15.2:

Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS60
Revision: 1.02
Serial number: KLZK56B5959
Firmware date: 2118-10-29 19:36
Bus encryption flags: 17
Highest AACS version: 66

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: 2001_ A Space Odyssey
Timestamp: 2018-11-01 13:37:34
Data capacity: 80.29 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80

Using LibreDrive mode (v06.2 id=7FA2657C7667)
Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to C:\Users\Scott Luther/.MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as C:\Users\Scott Luther/.MakeMKV/MKB20_v66_2001-_A_Space_Odyssey_ADDF.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Any ideas?

Hey, I had the same issue earlier. I'm not sure if it will work for you but my Malwarebytes was blocking MakeMKV from downloading the necessary files to decrypt. I'd halt any security application in the background and make sure you're on the latest MakeMKV then start a RIP.

greatestguru wrote: ↑

Thu Aug 20, 2020 10:52 am

Hey, I had the same issue earlier. I'm not sure if it will work for you but my Malwarebytes was blocking MakeMKV from downloading the necessary files to decrypt. I'd halt any security application in the background and make sure you're on the latest MakeMKV then start a RIP.

Good catch and that was the problem!

I have an Ubiquity UDM Pro and it has the Threat Management where you can block countries that are trying to hack you!

I had about 5 countries blocked at the time and unblocked them and that worked!

I just need to go back through and figure out which country MakeMKV tries to download from and make sure not to block that one!

Happy to help!!!

Did you ever get this disc working? I am attempting to rip the exact same one (2001: A Space Oddyssey 4K UHD), and MakeMKV is unable to decrypt for me as well. I have sent the dump to svq@makemkv.com.

The only difference I see is that I'm running the 1.05 patched firmware instead of 1.02.

I have the same problem with this UDH-Video.
I have ripped another UDH two weeks ago, and I had no problems.
What am I doing that is wrong, now ?

Informations lecteur
Nom du lecteur SE : /dev/rdisk4
Profil actuel : BD-ROM
Fabricant : HL-DT-ST. (LG)
Produit : BD-RE WH16NS60
Révision : 1.02
Numéro de série : KLZK9NG1445
Date micrologiciel : 2118-10-29 19:36
Marqueurs d'encryptage bus : 17
Version AACS la plus haute : 66.

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Information du disque
Titre: 2001_ A Space Odyssey. (Bar Code: 8 83929 63845 1)
Horodatage: 2018-11-01 13:37:34
Capacité de données : 80.29 Gb
Type de disque : BD-ROM UHD
Nombre de couches : 3
Marqueurs d'encryptage bus : 80
Protection: AACS2.0/C v66

MakeMKV v1.16.3
After 17 minutes: here are lines in <MakeMKV_log.txt>
Enregistrement de 4 titres dans le répertoire /Users/francoislemieux/Desktop/2001 - A space Odysey
Problèmes de synchronisation AV rencontrés dans le fichier '/Users/francoislemieux/Desktop/2001 - A space Odysey/title_t01.mkv' (titre #2)
Problème de synchro AV dans le flux 1 à 0:00:00 : 0 image(s) abandonnée(s) pour réduire le biais audo de +18ms
Problème de synchro AV dans le flux 1 à 0:00:00 d'une durée de 18ms : chevauchement d'images trouvé, le biais audio est de +18ms
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004564992, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004933632, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004933632, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004933632, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004945920, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004958208, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004970496-24004976640, tentative de contournement
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24004988928, tentative de contournement
DEBUG: Code 69890 at [0VX^I!l,wDb%h7x[!wg:29395563
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24010395648, tentative de contournement
DEBUG: Code 2 at [0VX^I!l,wDb%h7x[!wg:121263475
Le fichier source '/BDMV/STREAM/00058.m2ts' est corrompu ou invalide en offset 24012294144, tentative de contournement

etc, etc…

Regards

Disk read errors are not decryption issues. Fixing why the disk isn't readable will probably allow it to be ripped without issue.

Check out the "read here first" message at the top of the Bluray forum; it applies to UHD, too.