Bizarre WH16NS60 Problem

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tewcewl
Posts: 2
Joined: Mon Jan 15, 2024 5:54 pm

Bizarre WH16NS60 Problem

#1 Post by tewcewl » Mon Jan 15, 2024 6:00 pm

I purchased a WH16NS60 drive from Amazon and flashed it to 1.02. It's been a great little drive for me to rip my discs. But today I noticed a weird problem. It no longer reads DVDs! It will read UHD and Blu-ray drives as well as CD-ROMs, but not DVDs. I tried UHD movies, Blu-ray movies, even my TurboTax installer disc - they all work, but none of my working DVDs will work in this drive.

In my Google searches, I've only come across MakeMKV and Reddit posts that complain that Blu-rays are no longer being read, but I have not seen one that complains that DVDs are no longer working. Any ideas on what I should try?

Fortunately, I did discover that my drive is covered under Amazon returns until January 31. Should I go that route?

dcoke22
Posts: 3416
Joined: Wed Jul 22, 2020 11:25 pm

Re: Bizarre WH16NS60 Problem

#2 Post by dcoke22 » Tue Jan 16, 2024 2:51 pm

Modern drives have two different lasers in them. A 'red' laser for CDs and DVDs and a 'blue' laser for blu-rays and UHDs. Sometimes one of the lasers will die but the other one will keep working.

If you're still within your return window, I'd return it.

tewcewl
Posts: 2
Joined: Mon Jan 15, 2024 5:54 pm

Re: Bizarre WH16NS60 Problem

#3 Post by tewcewl » Tue Jan 16, 2024 6:27 pm

Interesting. How did my drive read the Turbotax CD then? Did it use the Blu-ray laser since the red one seemingly had failed?

I'll bite the bullet and initiate a return and ask for a replacement.

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