Please Help

Problem: My Verbatim 43888 drive can only read DVDs, not BR or UHD.
Has something been flashed?
What do I need to do to make it work?
THANX
Sorry for my English, I'm from Germany and use a translator

Yep, try selecting the correct drive. The one chosen is not a Verbatim 43888.
In the drag drop menu I only see this driveMartyMcNuts wrote: ↑Thu Apr 03, 2025 2:22 amYep, try selecting the correct drive. The one chosen is not a Verbatim 43888.
Mr. Red wrote: ↑Thu Apr 03, 2025 4:04 pmIf the sticker states it's a Verbatim 43888, the seller either changed the sticker or changed the drive in the enclosure.
Based on the inlcuded drive, MakeMKV should either show a Pioneer BDR-UD04 or an LG BD-RE BU40N.
Can I ask what you paid for the drive?
43888_sticker.jpg