Pioneer BDR-XD05 Won't Read Discs

[Shermin3656]

I'm having issues with one of my drives. It's a Pioneer BDR-XD05 and won't read any discs. I have tried multiple blu rays and dvds but it still won't read anything. I don't even hear the discs spin and the laser try to read them. I have used both included cable, a micro b to usb A cable, and a micro b to usb-c cable. Nothing has worked so far. The drive will power on but won't read anything.
Drive Information
OS device name: D:
Manufacturer: PIONEER
Product: BD-RW BDR-XD05
Revision: 3.10
Serial number:
Firmware date: 2017-06-22
Bus encryption flags: 1B
Highest AACS version: 81

LibreDrive Information
Status: Enabled
Drive platform: RS8232
Firmware name: PIONEER BDR-XD05
Firmware type: Original (unpatched)
Firmware version: 3.10/ID34
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted

[Billycar11]

try cleaning the lasers

[Shermin3656]

try cleaning the lasers

How would I go about cleaning the lasers as I'm not sure how to do that since I haven't done that before?

[zittrig]

Clean the laser with q-tip and alcohol. Dry immediately with a lint-free soft cloth or a dry q-tip. Do it twice.

The BDR-XD05 is an USB drive, so you don't have to open the enclosure, the laser lenses you can find there like you can see in the attachment (another drive but a good example).

[Shermin3656]

Clean the laser with q-tip and alcohol. Dry immediately with a lint-free soft cloth or a dry q-tip. Do it twice.

The BDR-XD05 is an USB drive, so you don't have to open the enclosure, the laser lenses you can find there like you can see in the attachment (another drive but a good example).

Thank you for that information! I will give that a shot and report on how it goes.