www.makemkv.com

Just got the 4k disc today and it fails to open. Attached is the dump file.

Did you also email the dump to svq@makemkv.com so a hashed key can be made for it?

I didn't know that was part of the process. I'll do that now.

Thanks

Anyone gotten this disk to open???

noworries1968 wrote: ↑

Fri Mar 27, 2026 3:05 pm

Anyone gotten this disk to open???

Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?

MrPenguin wrote: ↑

Fri Mar 27, 2026 3:07 pm

noworries1968 wrote: ↑

Fri Mar 27, 2026 3:05 pm

Anyone gotten this disk to open???

Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?

Thanks, I will give it a try.
But isn't it supposed to download updates like this automatically?
I've bene using for years and it usually just downloads some file on the Mac named "_private", or some approximation thereof.