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received a cannot open disc dump


Debug log started at Wed Feb 04 03:46:20 2026 , written by MakeMKV v1.18.3 win(x64-release)
001005:0000 MakeMKV v1.18.3 win(x64-release) started
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
WinCdArb=v1.2.0_tiny win(x64-release)
No SDF v0a5: HL-DT-ST_DVD+-RW_GU90N_A1C3_20191125161200_M1MK1UF5827
DEBUG: Code 3 at tNjYHe^Zv]scO1k:ka77Z}$W:29395310
SDF id v0a5: HL-DT-ST_DVD+-RW_GU90N_A1C3_20191125161200_M1MK1UF5827
DEBUG: Code 3 at tNjYHe^Zv]scO1k:ka77Z}$W:29395310
SDF v0a5: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLAP2AB5550
DEBUG: Code 3 at tNjYHe^Zv]scO1k:ka77Z}$W:29395310
SDF v0a5: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLAP2AB5550
001011:0000 Using LibreDrive mode (v06.3 id=7FA2657C7667)
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at 3FirBS;l\AtCiaA}:121265499
003332:0000 Saved AACS dump file as file://C:\Users\jrbpi/.MakeMKV/MKB20_v82_Dogma_41F1.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at [~^tn^s^5yv"y#^.:213132721
DEBUG: Code 0 at [~^tn^s^5yv"y#^.:213131341
005010:0000 Failed to open disc
001011:0000 Using LibreDrive mode (v06.3 id=7FA2657C7667)
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at 3FirBS;l\AtCiaA}:121265499
003332:0000 Saved AACS dump file as file://C:\Users\jrbpi/.MakeMKV/MKB20_v82_Dogma_41F1.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at [~^tn^s^5yv"y#^.:213132721
DEBUG: Code 0 at [~^tn^s^5yv"y#^.:213131341
005010:0000 Failed to open disc
DEBUG: Code 3 at tNjYHe^Zv]scO1k:ka77Z}$W:29395310
SDF v0a5: HL-DT-ST_BD-RE__WH16NS60_1.02_211810291936_KLAP2AB5550
001011:0000 Using LibreDrive mode (v06.3 id=7FA2657C7667)
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at 3FirBS;l\AtCiaA}:121265499

brown1480 wrote: ↑

Wed Feb 04, 2026 3:49 am

003332:0000 Saved AACS dump file as file://C:\Users\jrbpi/.MakeMKV/MKB20_v82_Dogma_41F1.tgz

You need to email this TGZ dump file to svq@makemkv.com. And could you also upload it into (say) OneDrive or Google Drive please, and then reply with a public download link? This would allow people to try adding your disk to the public KEYDB.cfg file too.

Have you also tried using SamuriHL's KEYDB Helper Utility?