www.makemkv.com

Hello, I’m getting “Volume key is unknown” errors with the following discs.
MakeMKV generated these key report files:

MKB20_v82_Daylight_9E16.tgz - Disc purchased in Germany

MKB20_v82_C'era_una_volta_in_America_-_EXTENDED_E5F2.tgz - Disc purchased in Italy

Could you please let me know where I should upload the .tgz files, or if they are already sent automatically?

Thank you very much for your work and support.

Best regards
Julian

Cineph wrote: ↑

Wed Dec 17, 2025 12:00 pm

Could you please let me know where I should upload the .tgz files, or if they are already sent automatically?

Email them to svq@makemkv.com.

You can also upload them into (say) OneDrive or Google Drive and then reply here with public download links, as this would allow people to try adding your disks to the public KEYDB.cfg file as well.