Is this defect rate normal?!

[the_sunflower]

To date, I've bought 6 UHD movies via scam-a-zon and all were sold as 'new' from amazon.com directly. No 3rd parties involved, no used inventory. Of the 6 disks, 2 have had scratches that make the disk unreadable. Also, one of the normal blu-rays had a scratch that made it unreadable. They were all circumferential scratches, and in both cases, I visually saw the scratches before I ever inserted them in my drive, so I know it wasn't my drive that caused them.

Is this normal? Do I need to worry about amazon giving me shit for requesting a replacement on 3 out of the 4 UHD orders I've made (one of them was a movie bundle)? This error rate seems absolutely absurd. I know the type of scratches indicate they are reselling used merch as new, and I can't say I understand how/why that is in any way legal. But that's a problem beyond me at the moment.

Side note: Why cant' they just give up this stupid DRM overpriced nonsense. Sell movies on microsd cards for like $5. Nobody would bother to pirate them because they are so cheap. And you could play them back on a raspberry pi. /endgripe.

[MartyMcNuts]

To date, I've bought 6 UHD movies via scam-a-zon and all were sold as 'new' from amazon.com directly. No 3rd parties involved, no used inventory. Of the 6 disks, 2 have had scratches that make the disk unreadable. Also, one of the normal blu-rays had a scratch that made it unreadable. They were all circumferential scratches, and in both cases, I visually saw the scratches before I ever inserted them in my drive, so I know it wasn't my drive that caused them.

Is this normal? Do I need to worry about amazon giving me shit for requesting a replacement on 3 out of the 4 UHD orders I've made (one of them was a movie bundle)? This error rate seems absolutely absurd. I know the type of scratches indicate they are reselling used merch as new, and I can't say I understand how/why that is in any way legal. But that's a problem beyond me at the moment.

Side note: Why cant' they just give up this stupid DRM overpriced nonsense. Sell movies on microsd cards for like $5. Nobody would bother to pirate them because they are so cheap. And you could play them back on a raspberry pi. /endgripe.

I can't speak for everyone but I have never had a UHD or BD disc arrive scratched, ever! So no, not normal.

[dcoke22]

Occasionally I've had them arrive with a disc loose in the case. It has occasionally produced some light scratching, but nothing that's prevented me ripping (so far anyway).

[slerch666]

I haven't received scratched discs since the DVD to early Bluray era.
Usually because the disc(s) came loose in shipping.

I get a ton of UHDs from Amazon and no scratches.
I do, however, "frequently" have to return discs because they can't be ripped.

Call frequently a disc or 2 every 6 months as opposed to none in the past.



The process I use it cleaning them with IPA 90% (or something like 90, don't recall exactly) first then rip because so many used to come with some NASTY film on the disc, no matter the retailer. Not so much anymore but I do it anyway.