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shrek 4k not working

Posted: Wed Mar 26, 2025 8:38 pm
by Nscribble64
I tried to rip 4k Shrek and it told me:


Using LibreDrive mode (v01.0 id=AA7B8585D3C9)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\hanna/.MakeMKV/MKB20_v76_Shrek_9F6F.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

any ideas?

Re: shrek 4k not working

Posted: Wed Mar 26, 2025 8:48 pm
by MrPenguin
Nscribble64 wrote:
Wed Mar 26, 2025 8:38 pm
I tried to rip 4k Shrek and it told me:
...
any ideas?
Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?

Re: shrek 4k not working

Posted: Fri Mar 28, 2025 2:20 pm
by dcoke22
Nscribble64 wrote:
Wed Mar 26, 2025 8:38 pm
I tried to rip 4k Shrek and it told me:


Using LibreDrive mode (v01.0 id=AA7B8585D3C9)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\hanna/.MakeMKV/MKB20_v76_Shrek_9F6F.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

any ideas?
Email the dump file svq@makemkv.com.

Read the hashed keys section of the UHD FAQ.