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ARIZONA DREAM - FAILED TO OPEN THE DISC
Posted: Mon Jan 20, 2025 10:47 am
by kenton
Hello,
I can't open ARIZONA DREAM UHD: "The volume key is unknown for this disc - video can't be decrypted". I tried to attach the dump file but it's too large. Someone can help me? Thanks
Disc Information
Label: ARIZONA_DREAM
Timestamp: 2024-07-10 16:07:03
Protection: AACS2.0/C v77
Data capacity: 85.40 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80
Re: ARIZONA DREAM - FAILED TO OPEN THE DISC
Posted: Mon Jan 20, 2025 1:42 pm
by Woodstock
The dump file goes (via email) to
svq@makemkv.com , not posted to the forum. Assuming you have access to the server where the results will be posted (not a given for everyone; there is a topic about that), it can usually be ripped within a week.
Re: ARIZONA DREAM - FAILED TO OPEN THE DISC
Posted: Mon Jan 20, 2025 3:03 pm
by MrPenguin
kenton wrote: ↑Mon Jan 20, 2025 10:47 am
I can't open ARIZONA DREAM UHD: "The volume key is unknown for this disc - video can't be decrypted". I tried to attach the dump file but it's too large.
Some people have uploaded their TGZ dump files to (say) Google Drive or OneDrive, and then posted a link here. But they've still emailed their dumps to
svq@makemkv.com first.
Re: ARIZONA DREAM - FAILED TO OPEN THE DISC
Posted: Tue Jan 21, 2025 12:13 pm
by kenton
Ok, thank you for answering. So i have to send this dump file by email and then what happens? Thanks
Re: ARIZONA DREAM - FAILED TO OPEN THE DISC
Posted: Tue Jan 21, 2025 2:28 pm
by MrPenguin
kenton wrote: ↑Tue Jan 21, 2025 12:13 pm
Ok, thank you for answering. So i have to send this dump file by email and then what happens? Thanks
The Powers That MakeMKV use dumps emailed to
svq@makemkv.com to create new "hashed keys", which MakeMKV can use to decrypt your disk. This will take an unknowable amount of time; previous experiences have been from days to weeks, or even months.
Also making your dump file available by other means allows people to add new keys to KEYDB.cfg as well.