www.makemkv.com

Hi everyone.

Bought the Transformers The Movie 4k Steelbook. Decrypts fine but get too many hash check errors - file is corrupt with 00006.m2ts (58GB) - this is with a fresh out of the box disc.

Tried manually copying the file - Windows copy also struggles. After a careful clean it eventually copied the offernding file but I still can't get MakeMKV to like it after tyring the copy without decryption on, cancel out on the first mt2s file method.

I'm using a LG WH16NS60 drive (1.20MK firmware).

I read that LG drives are fussy and Pioneers are the one to use. I'm happy to spend the money but I thought I would check the forum first to see if anyone else has this issue as I have ripped a few of my blu-ray/UHD discs with this drive and only had this issue with one ther disc (that I bought 2nd-hand). I would be gutted if a bought a Pioneer from a trader and the issue remained.

Thanks.

MakeMKV v1.17.6 win(x64-release) started
Using LibreDrive mode (v06.3 id=7FA2657C7667)
Backing up disc into folder "D:/Video/backup/The_Transformers_The_Movie"
Loaded content hash table, will verify integrity of M2TS files.
Hash check failed for file 00006.m2ts at offset 20326115328, file is corrupt.
Hash check failed for file 00006.m2ts at offset 20326311936, file is corrupt.
Hash check failed for file 00006.m2ts at offset 20326508544, file is corrupt.
Hash check failed for file 00006.m2ts at offset 20326901760, file is corrupt.
Hash check failed for file 00006.m2ts at offset 20327294976, file is corrupt.
Too many hash check errors in file 00006.m2ts.
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '43604508672'
Failed to save title /BDMV/STREAM/00006.m2ts to file D:/Video/backup/The_Transformers_The_Movie/BDMV/STREAM/00006.m2ts
Encountered 24 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
Encountered 148 errors of type 'HashCheck Error' - see http://www.makemkv.com/errors/hashcheck/...
Backup done but 1 files failed hash check



Drive Information
OS device name: Z:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS60
Revision: 1.02
Serial number: MXXXXXXXX
Firmware date: 2118-10-29 19:36
Bus encryption flags: 17
Highest AACS version: 81

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: The_Transformers_The_Movie
Timestamp: 2021-06-15 17:47:39
Protection: AACS2.0/C v70
Data capacity: 59.34 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80

Did you try gently cleaning the disc? An error like:

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '43604508672'

means the drive was unable to correctly read a spot on the disc. The disc might be dirty or it might be damaged.

Generally Pioneer drives do a better job with marginal discs, but no drive is perfect.

Have tried cleaning a couple of times.

I’ll be gutted if it’s damaged as it was fresh out of the box. The surface looks ok.

Ok wow.

I cleaned the disc twice (carefully and did nto use a circular motion) - no luck.

So I went out and bought a new copy this morning of the exact same steelbook - worked flawlessly!

I don't undertsand how a fresh, never used (apparently), shrink wrapped product can be bad but lesson learned.

Thaks very much.