I purchased mine from Target. Same here, circular scratches.
But, look at it this way, the HD version rips fine, and whilst there is the expectation that the 4k UHD should work flawlessly as well, I (like millions of others) have been waiting years to get this onto blu-ray let alone 4k, and now it's here. I am happy as a clam (what does that even mean "happy as a clam"?) to have the HD version
I will gladly get another copy at some point, when another batch proves good, and get the 4k then.
Update:
I had purchased my copy of the abyss 4k @ target online.
Policy on defective movies, exchange for same item only, no refunds. I am good with that. But wait, there's more! read on...
As I go through the process online for "return for exchange" I was prompted with two choices, 1. Exchange, or 2. Refund(??) Hmmm
, well the "exchange" option was greyed out, Why? item unavailable! So, the ONLY option was refund!
! But wait! There's more...
During the beginning of the return process, there was a message that read, we will provide you a shipping label for your return. OK. Where is it? I never received any shipping label by email. All I have is a barcode which was presented to me, to show customer service in-store. That's funny, I looked at the return receipt this morning, and it clearly states
"The following item isn't eligible for an in-store return.", and... wait for it! I also have a message associated with the return that reads "Refund approved on Mar 17, 2024." AND "
Refund issued on Mar 17, 2024. We’ve approved your refund. Depending on your card issuer, the credit should appear within 5 days to your original form(s) of payment."
I will update you on whether or not I was actually issued a refund on my card.
1. I sit here with said-ganked copy of The Abyss 4k in hand, with circular scratches. Unplayable...
2. I was never issued a return label, so how can I return it. They (Target) did not even provide a return address.
3. I am left with the impression I will simply get a refund back on the card. ok. puzzling.
But what's more of a head-scratcher to me is, maybe there was a huge mistake in manufacturing, as many have indicated on this forum. The fact that a few were able to rip it, ok, great. you either got super-duper-pooper-scooper rippers, or insanely lucky. The fact that Target abandoned it's return policy (maybe, just in this case) is odd, but could attest to the popularity of the cries to acquire the abyss (and other Cameron titles) and they are sold out, OR, the manufacturer really did screw up. Somewhere I read this disc is a 3-layer, to which not many players do well with it - is this a valid rumor, dunno.
Target is out, Best Buy, is out, Amazon is out (used copy available @ $122.00) -
At any rate, glad to share the story. Maybe not fit for this forum, but sharing anyway.
and so it goes...