failure to open Creed III 4K disc

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BobRod49
Posts: 1
Joined: Wed May 24, 2023 7:16 pm

failure to open Creed III 4K disc

Post by BobRod49 »

Hello! Just received the 4K version of Creed III. I tried to rip it using makemkv as I use for all my discs but my makemkv fails to open the disc. The exact message I get is:
"MakeMKV v1.17.3 win(x64-release) started
Using LibreDrive mode (v06.3 id=64754CF46FCA)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\User/.MakeMKV/MKB20_v77_Creed_III_417E.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc"

I had no problems ripping the HD version included. The 4k disc plays fine in my OPPO digital player but the previous and latest versions of makemkv can't open the disk. Has anyone else had this issue?

BobRod49
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: failure to open Creed III 4K disc

Post by Woodstock »

Saved AACS dump file as C:\Users\User/.MakeMKV/MKB20_v77_Creed_III_417E.tgz
The volume key is unknown for this disc - video can't be decrypted
Have you submitted the file yet?
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
scm1031
Posts: 5
Joined: Tue Mar 28, 2023 6:35 pm

Re: failure to open Creed III 4K disc

Post by scm1031 »

dump files submitted earlier today. 4k Amazon disc
edwolfe3
Posts: 3
Joined: Tue Nov 01, 2022 4:41 pm

Re: failure to open Creed III 4K disc

Post by edwolfe3 »

Another dump from Amazon purchased disk: unable to decrypt.
triplerinse
Posts: 22
Joined: Tue Mar 05, 2019 12:24 am

Re: failure to open Creed III 4K disc

Post by triplerinse »

Anyone able to open move yet? Submitted on Tuesday. hash key still unkown.
tresnugget
Posts: 27
Joined: Wed Apr 26, 2023 6:32 pm

Re: failure to open Creed III 4K disc

Post by tresnugget »

triplerinse wrote:
Fri May 26, 2023 8:08 pm
Anyone able to open move yet? Submitted on Tuesday. hash key still unkown.
Nope
triplerinse
Posts: 22
Joined: Tue Mar 05, 2019 12:24 am

Re: failure to open Creed III 4K disc

Post by triplerinse »

i get that its a one man project. but would be nice to get it for the weekend
Stryker412
Posts: 56
Joined: Wed Mar 18, 2009 1:19 pm

Re: failure to open Creed III 4K disc

Post by Stryker412 »

triplerinse wrote:
Fri May 26, 2023 9:20 pm
i get that its a one man project. but would be nice to get it for the weekend
The guy does have a life and you can always play the movie off the disc for now.
triplerinse
Posts: 22
Joined: Tue Mar 05, 2019 12:24 am

Re: failure to open Creed III 4K disc

Post by triplerinse »

This is why I said. I get its a one man show.
tresnugget
Posts: 27
Joined: Wed Apr 26, 2023 6:32 pm

Re: failure to open Creed III 4K disc

Post by tresnugget »

My backup just decrypted
triplerinse
Posts: 22
Joined: Tue Mar 05, 2019 12:24 am

Re: failure to open Creed III 4K disc

Post by triplerinse »

mine did as well thanks mike
mdeguzman
Posts: 6
Joined: Fri Aug 05, 2016 5:46 pm

Re: failure to open Creed III 4K disc

Post by mdeguzman »

what was the solution?
dcoke22
Posts: 2561
Joined: Wed Jul 22, 2020 11:25 pm

Re: failure to open Creed III 4K disc

Post by dcoke22 »

mdeguzman wrote:
Tue Jun 27, 2023 4:12 pm
what was the solution?
The OP needed to submit the generated dump file to svq@makemkv.com. A key was eventually created and then everyone was able to download it and decrypt the disc.

The UHD FAQ has a more detailed explanation.
mdeguzman
Posts: 6
Joined: Fri Aug 05, 2016 5:46 pm

Re: failure to open Creed III 4K disc

Post by mdeguzman »

Thank you.
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