www.makemkv.com

This new released 4k UHD BluRay can not be opened. After several tries I tried a test version of DVDFab and it worked fine. So, it's not a drive-problem.

Debug log started at Wed Dec 28 13:03:10 2022 , written by MakeMKV v1.17.2 win(x64-release)
001005:0000 MakeMKV v1.17.2 win(x64-release) gestartet
001004:0000 Debug-Aufzeichnung eingeschaltet. Aufzeichnung wird gespeichert als file://C:\Users\John-Barrows/MakeMKV_log.txt
Using 262272KB for read cache.
WinCdArb=v1.2.0_tiny win(x64-release)
DEBUG: Code 3 at `6CF;l<+`$x9]D6No(y!wmrg:29395310
SDF v090: HL-DT-ST_BD-RE__BH16NS55_1.02_211512111440_SIK94G1E8233
DEBUG: Code 3 at `6CF;l<+`$x9]D6No(y!wmrg:29395310
SDF v090: HL-DT-ST_BD-RE__BH16NS55_1.02_211512111440_SIK94G1E8233
DEBUG: Code 3 at `6CF;l<+`$x9]D6No(y!wmrg:29395310
SDF v090: ASUS_BW-16D1HT_1.01_211302051930_K94F15J0201
No SDF v090: ELBY_CLONEDRIVE_1.4
DEBUG: Code 3 at `6CF;l<+`$x9]D6No(y!wmrg:29395310
SDF id v090: ELBY_CLONEDRIVE_1.4
001011:0000 Using LibreDrive mode (v06.3 id=067EFCA8EA7E)
003007:0000 Direkter Zugriffsmodus wird verwendet
005085:0000 Inhalte-Hashtabelle geladen, überprüfe Integrität der M2TS-Dateien.
DEBUG: Code 2147483648 at sAsRoYOC"v.1gCP{:213132882
001003:0020 DEBUG: Code 0 at sAsRoYOC"v.1gCP{:29398944
003332:0000 AACS Ausgabedatei als file://C:\Users\John-Barrows/.MakeMKV/MKB20_v77_Blue_Hawaii_(Remastered)_64EA.tgz gesichert
003303:0000 Der Volumenschlüssel für die DVD/Blu-ray ist unbekannt - das Video kann nicht entschlüsselt werden
001003:0020 DEBUG: Code 0 at Vea=4mKMwR{FY\\^:29396138
001003:0020 DEBUG: Code 0 at Vea=4mKMwR{FY\\^:121263153
005010:0000 Das Öffnen der Disk schlug fehl

alaskaguy wrote: ↑

Wed Dec 28, 2022 1:11 pm

This new released 4k UHD BluRay can not be opened. After several tries I tried a test version of DVDFab and it worked fine. So, it's not a drive-problem.

003303:0000 Der Volumenschlüssel für die DVD/Blu-ray ist unbekannt - das Video kann nicht entschlüsselt werden

Per the FAQ (a worthwhile read):

MakeMKV says that "the volume key is unknown for this disc"?
MakeMKV produces an AACS .tgz dump file whenever you try to open a disc for which the key is unknown, and will report that the dump has been created. Email the dump file to svq@makemkv.com.

edit:

"SDF id v090: ELBY_CLONEDRIVE_1.4"

Are you mounting an .iso? Made by another app?

Thank you for that fast reply. I just send the dump-file.

And no. I do not use the virtual drive in that case. I have the original BluRay in my LG drive.

It's still not working with Makemkv.

alaskaguy wrote: ↑

Sun Jan 15, 2023 2:23 pm

It's still not working with Makemkv.

Make sure MakeMKV has internet access (Preferences > General tab > Enable internet access) & that your firewall is not blocking MakeMKV.

Resubmit dump.

Beyond that, your answer MAY be here:

Fixing Volume Key is Unknown

UHD FAQ