www.makemkv.com

Trying to rip my "They Live" UHD

MakeMKV v1.17.2 win(x64-release) started
Using LibreDrive mode (v06.3 id=4ACF8047C3AC)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\vince.UTOPIA/.MakeMKV/MKB20_v76_They_Live_5AB9.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

I've ripped many other UHD discs and haven't had a problem. But this one is giving me issues. It's new to me but not a new release. I saw a new hashed key database download recently so it's not an issue of not being able to communicate with other servers. What am I missing?

Other potentially pertinent info:

Drive Information
OS device name: D:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BP60NB10
Revision: 1.00
Serial number: SIK08KBRF1852
Firmware date: 2117-11-21 17:20
Bus encryption flags: 17
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.00
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: They_Live
Timestamp: 2020-11-21 18:33:57
Protection: AACS2.0/C v76
Data capacity: 64.89 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80

VinceA wrote: ↑

Sun Oct 23, 2022 5:12 pm

Trying to rip my "They Live" UHD

MakeMKV v1.17.2 win(x64-release) started
Using LibreDrive mode (v06.3 id=4ACF8047C3AC)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\vince.UTOPIA/.MakeMKV/MKB20_v76_They_Live_5AB9.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

UHD FAQ > Hashed Keys section

I've already submitted the dump but I figured that probably already happened since this isn't a new disc. Figured I'd ask here just to be sure. Wanted to make sure this wasn't a known issue.

As the FAQ states, there can be multiple keys based on region/re-release, etc... & it can sometimes take a while between dump submission & key availability. Generally speaking, be patient. Make an undecrypted backup, if necessary, for when the key becomes available.

Cool, I guess I wrongly assumed this release was old enough to be in the released HK list. No problem waiting.