All my UHD discs rip failure

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phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

All my UHD discs rip failure

Post by phantom0308 »

I tried to rip all my uhd discs with makemkv but none of them worked, I have sent the tgz files to svq@makemkv.com.

I don’t think the makemkv server does not have the keys for these UHD discs, because in 2021, these UHD discs can be successfully ripped with makemkv, and these UHD discs include
Harry Potter 1-8 Collection
Lord of the Rings 1-3 Collection (including theatrical version and extended version)
Game of Thrones 1-8 collection
Westworld 1-3 collection
The Matrix 1-3 collection,etc.

I have tried to check allow internet access, and the DNS is also set to 8.8.8.8; with the nslookup command line, cmd returns

Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: hkdata.fairuse.org
Address: 91.224.23.225

I reinstalled the system, and tried the previous version 1.16.5, but it still doesn't work; I uploaded the pictures with the error of opening the UHD disc and decrypting the UHD disc.

I've been stuck with this problem for a month now and would be grateful if anyone could help with this.

Info:
Drive Information
OS device name: F:
Current profile: BD-ROM
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.02
Serial number:
Firmware date: 2117-11-24 14:13
Bus encryption flags: 1F
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 3.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: Harry_Potter_Order_of_Phoenix
Timestamp: 2017-02-22 16:43:44
Protection: AACS2.0/C v61
Data capacity: 68.1 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80
Attachments
MKB20_v61_Harry_Potter_Order_of_Phoenix_690F.tgz
(106.17 KiB) Downloaded 93 times
1.PNG
1.PNG (68.33 KiB) Viewed 7391 times
audit13
Posts: 21
Joined: Wed Oct 07, 2020 1:59 am

Re: All my UHD discs rip failure

Post by audit13 »

Did you try using your ISP's DNS server settings instead of Google?

Did you submit dump files?

I'm not an expert but these are things I have done in the past to get the program to work.
Billycar11
Posts: 3799
Joined: Sun Aug 24, 2014 5:49 am

Re: All my UHD discs rip failure

Post by Billycar11 »

phantom0308 wrote:
Tue Apr 05, 2022 4:30 pm
I tried to rip all my uhd discs with makemkv but none of them worked, I have sent the tgz files to svq@makemkv.com.

I don’t think the makemkv server does not have the keys for these UHD discs, because in 2021, these UHD discs can be successfully ripped with makemkv, and these UHD discs include
Harry Potter 1-8 Collection
Lord of the Rings 1-3 Collection (including theatrical version and extended version)
Game of Thrones 1-8 collection
Westworld 1-3 collection
The Matrix 1-3 collection,etc.

I have tried to check allow internet access, and the DNS is also set to 8.8.8.8; with the nslookup command line, cmd returns

Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: hkdata.fairuse.org
Address: 91.224.23.225

I reinstalled the system, and tried the previous version 1.16.5, but it still doesn't work; I uploaded the pictures with the error of opening the UHD disc and decrypting the UHD disc.

I've been stuck with this problem for a month now and would be grateful if anyone could help with this.

Info:
Drive Information
OS device name: F:
Current profile: BD-ROM
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.02
Serial number:
Firmware date: 2117-11-24 14:13
Bus encryption flags: 1F
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 3.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: Harry_Potter_Order_of_Phoenix
Timestamp: 2017-02-22 16:43:44
Protection: AACS2.0/C v61
Data capacity: 68.1 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80
Make sure you makemkv data directory is writable other than that you have to make your stuff stop blocking your access to makemkv key servers
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

audit13 wrote:
Mon Apr 11, 2022 2:36 pm
Did you try using your ISP's DNS server settings instead of Google?

Did you submit dump files?

I'm not an expert but these are things I have done in the past to get the program to work.
Thank you for your reply. Before using google's dns, I used the ISP's default dns, which was also unavailable.
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

Billycar11 wrote:
Mon Apr 11, 2022 3:03 pm
phantom0308 wrote:
Tue Apr 05, 2022 4:30 pm
I tried to rip all my uhd discs with makemkv but none of them worked, I have sent the tgz files to svq@makemkv.com.

I don’t think the makemkv server does not have the keys for these UHD discs, because in 2021, these UHD discs can be successfully ripped with makemkv, and these UHD discs include
Harry Potter 1-8 Collection
Lord of the Rings 1-3 Collection (including theatrical version and extended version)
Game of Thrones 1-8 collection
Westworld 1-3 collection
The Matrix 1-3 collection,etc.

I have tried to check allow internet access, and the DNS is also set to 8.8.8.8; with the nslookup command line, cmd returns

Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: hkdata.fairuse.org
Address: 91.224.23.225

I reinstalled the system, and tried the previous version 1.16.5, but it still doesn't work; I uploaded the pictures with the error of opening the UHD disc and decrypting the UHD disc.

I've been stuck with this problem for a month now and would be grateful if anyone could help with this.

Info:
Drive Information
OS device name: F:
Current profile: BD-ROM
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.02
Serial number:
Firmware date: 2117-11-24 14:13
Bus encryption flags: 1F
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 3.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: Harry_Potter_Order_of_Phoenix
Timestamp: 2017-02-22 16:43:44
Protection: AACS2.0/C v61
Data capacity: 68.1 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80
Make sure you makemkv data directory is writable other than that you have to make your stuff stop blocking your access to makemkv key servers
Sorry for taking so long to reply, I don't log into makemkv very often.
I did find a solution. I downloaded the sdf+key under the useful link in your post Ultimate UHD Drives Flashing Guide Updated 2022, that is, the _private_data file, and overwritten it to my .makemkv folder, then I can rip the UHD discs, thank you for so much.
The key update speed will depend on your update speed, so I still want makemkv to automatically download the key from the server. I tried to use the network provided by different local ISPs, but makemkv still cannot obtain the key automatically. What do you think is the reason? Anyway, thanks again for your answer.
Billycar11
Posts: 3799
Joined: Sun Aug 24, 2014 5:49 am

Re: All my UHD discs rip failure

Post by Billycar11 »

phantom0308 wrote:
Fri Apr 15, 2022 8:38 am

Sorry for taking so long to reply, I don't log into makemkv very often.
I did find a solution. I downloaded the sdf+key under the useful link in your post Ultimate UHD Drives Flashing Guide Updated 2022, that is, the _private_data file, and overwritten it to my .makemkv folder, then I can rip the UHD discs, thank you for so much.
The key update speed will depend on your update speed, so I still want makemkv to automatically download the key from the server. I tried to use the network provided by different local ISPs, but makemkv still cannot obtain the key automatically. What do you think is the reason? Anyway, thanks again for your answer.
its likely a firewall setting in your router or a geofilter and thats why maybe swapping isps did not help.
you could try a vpn to get around it and just use it anytime you need a key update i normally dont update the privatedata.tar unless i see lots of reports of problems
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

Billycar11 wrote:
Fri Apr 15, 2022 10:02 am

its likely a firewall setting in your router or a geofilter and thats why maybe swapping isps did not help.
you could try a vpn to get around it and just use it anytime you need a key update i normally dont update the privatedata.tar unless i see lots of reports of problems
Ok, thank you for your answer, in fact, before posting, I have tried the VPN method, but it still doesn't help makemkv to get the key.
Billycar11
Posts: 3799
Joined: Sun Aug 24, 2014 5:49 am

Re: All my UHD discs rip failure

Post by Billycar11 »

phantom0308 wrote:
Fri Apr 15, 2022 3:51 pm
Ok, thank you for your answer, in fact, before posting, I have tried the VPN method, but it still doesn't help makemkv to get the key.
It could be the windows firewall too see to make sure it's allowed.
You could also give it the good old uninstall and reinstall see if that fixes it.
I would also try on another PC in the house if you can see if same thing happens
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

Billycar11 wrote:
Fri Apr 15, 2022 8:32 pm
It could be the windows firewall too see to make sure it's allowed.
You could also give it the good old uninstall and reinstall see if that fixes it.
I would also try on another PC in the house if you can see if same thing happens
I have added the storage address of makemkv to the exclusions of windows defender

At the same time, the firewall has also added the file that under the makemkv folder
MakeMKV ccextractor
MakeMKV console application
MakeMKV GUI application

to the list of "Allow applications to communicate through Windows Defender Firewall"
But after the above operations are done, the key cannot be obtained after deleting the _private_data file
asmcom
Posts: 711
Joined: Tue Apr 02, 2019 3:26 pm
Location: United Kingdom

Re: All my UHD discs rip failure

Post by asmcom »

phantom0308 wrote:
Fri Apr 15, 2022 10:37 pm
Billycar11 wrote:
Fri Apr 15, 2022 8:32 pm
It could be the windows firewall too see to make sure it's allowed.
You could also give it the good old uninstall and reinstall see if that fixes it.
I would also try on another PC in the house if you can see if same thing happens
I have added the storage address of makemkv to the exclusions of windows defender

At the same time, the firewall has also added the file that under the makemkv folder
MakeMKV ccextractor
MakeMKV console application
MakeMKV GUI application

to the list of "Allow applications to communicate through Windows Defender Firewall"
But after the above operations are done, the key cannot be obtained after deleting the _private_data file
Disable the Windows defender in group policy editor and then try.

or you could disable in the registry

https://hetmanrecovery.com/recovery_new ... ows-11.htm

Asmcom :mrgreen:
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phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

asmcom wrote:
Sat Apr 16, 2022 12:44 am
Disable the Windows defender in group policy editor and then try.

or you could disable in the registry

https://hetmanrecovery.com/recovery_new ... ows-11.htm

Asmcom :mrgreen:
thanks,I will try it later
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

asmcom wrote:
Sat Apr 16, 2022 12:44 am
Disable the Windows defender in group policy editor and then try.

or you could disable in the registry

https://hetmanrecovery.com/recovery_new ... ows-11.htm

Asmcom :mrgreen:
I tried the method you mentioned, but it seems that makemkv still can't get the latest key. Could you share a copy of your _private_data with me if it is convenient for you? Thank you.
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

Billycar11 wrote:
Fri Apr 15, 2022 8:32 pm
It could be the windows firewall too see to make sure it's allowed.
You could also give it the good old uninstall and reinstall see if that fixes it.
I would also try on another PC in the house if you can see if same thing happens
May I ask from which website can I download hkdata and sdf so that I can manually add them into private data?
Billycar11
Posts: 3799
Joined: Sun Aug 24, 2014 5:49 am

Re: All my UHD discs rip failure

Post by Billycar11 »

phantom0308 wrote:
Mon Apr 18, 2022 3:19 pm
Billycar11 wrote:
Fri Apr 15, 2022 8:32 pm
It could be the windows firewall too see to make sure it's allowed.
You could also give it the good old uninstall and reinstall see if that fixes it.
I would also try on another PC in the house if you can see if same thing happens
May I ask from which website can I download hkdata and sdf so that I can manually add them into private data?
Sdf is linked in the guide
HK can change anytime and I I think the developer does not want the keys in the public view
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
phantom0308
Posts: 24
Joined: Tue Jun 08, 2021 6:37 pm

Re: All my UHD discs rip failure

Post by phantom0308 »

Billycar11 wrote:
Tue Apr 19, 2022 2:00 pm
Sdf is linked in the guide
HK can change anytime and I I think the developer does not want the keys in the public view
OK, thanks a lot.
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