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Dump submission process

Posted: Mon Dec 06, 2021 6:06 am
by material
Hi everyone - new to the forum so apologies if this question has been asked a hundred times.

I've recently moved to Japan and am picking up a few anime UHD discs. To submit a dump file for the database, is the process as simple as emailing over the tgz file generated by MakeMKV to support@makemkv.com? Wondering if I need to include any additional information for context.

Many thanks in advance.

Re: Dump submission process

Posted: Mon Dec 06, 2021 7:28 pm
by dcoke22

Re: Dump submission process

Posted: Mon Dec 06, 2021 10:31 pm
by material
That's perfect, thank you - much appreciated.

Re: Dump submission process

Posted: Wed Aug 28, 2024 7:28 pm
by noobinitas
I have a few that are ready to send but the files are too large to send in gmail, would it be ok to send with a google drive link for you to access?

Re: Dump submission process

Posted: Wed Aug 28, 2024 7:49 pm
by Woodstock
So long as you send the link to svq@makemkv.com to retrieve it; that is where it has to go.

Here, we just care about the file name (with the 4-character code at the end), so that others know it's been submitted.