F9 The Fast Saga

Please post here for issues related to UHD discs
Post Reply
JulesKeeper
Posts: 21
Joined: Fri Jul 03, 2020 5:08 pm

F9 The Fast Saga

Post by JulesKeeper »

I'm located in the US. I just received this 4K disc today. When I tried rip it, I received the following error message:

The volume key is unknown for this disc - video can't be decrypted

DEBUG: Code 0 at {5RBA^y-#)9OM3ec:29396092

DEBUG: Code 0 at {5RBA^y-#)9OM3ec:29395172

Failed to open disc

I just emailed the log file. Please let me know if you need anything else. Thanks for your help.
tcoble33
Posts: 15
Joined: Sun Feb 02, 2014 9:14 pm

Re: F9 The Fast Saga

Post by tcoble33 »

Same here. First time I've seen this "failed to open disc" error. Suggestions?
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: F9 The Fast Saga

Post by d00zah »

tcoble33 wrote:
Tue Sep 21, 2021 1:07 am
Same here. First time I've seen this "failed to open disc" error. Suggestions?
Fixing Volume Key is Unknown
SamuriHL
Posts: 2223
Joined: Mon Jun 14, 2010 5:32 pm

Re: F9 The Fast Saga

Post by SamuriHL »

Just sent off my best buy steel book dump.
binhton@gmail.com
Posts: 10
Joined: Wed Feb 05, 2020 4:55 am

Re: F9 The Fast Saga

Post by binhton@gmail.com »

just sent the dump for Rebox disc.
JulesKeeper
Posts: 21
Joined: Fri Jul 03, 2020 5:08 pm

Re: F9 The Fast Saga

Post by JulesKeeper »

JulesKeeper wrote:
Mon Sep 20, 2021 11:11 pm
I'm located in the US. I just received this 4K disc today. When I tried rip it, I received the following error message:

The volume key is unknown for this disc - video can't be decrypted

DEBUG: Code 0 at {5RBA^y-#)9OM3ec:29396092

DEBUG: Code 0 at {5RBA^y-#)9OM3ec:29395172

Failed to open disc

I just emailed the log file. Please let me know if you need anything else. Thanks for your help.
It's been 2 days and I'm still unable to rip F9 4K UHD. I've emailed another dump .tgz file.

FYI...I've been able to rip 4K UHD "Black Widow" and "Cruella".

Thanks for the help.
binhton@gmail.com
Posts: 10
Joined: Wed Feb 05, 2020 4:55 am

Re: F9 The Fast Saga

Post by binhton@gmail.com »

binhton@gmail.com wrote:
Tue Sep 21, 2021 5:41 pm
just sent the dump for Rebox disc.
I can decrypt the Redbox disc now.
JulesKeeper
Posts: 21
Joined: Fri Jul 03, 2020 5:08 pm

Re: F9 The Fast Saga

Post by JulesKeeper »

JulesKeeper wrote:
Wed Sep 22, 2021 7:12 pm
JulesKeeper wrote:
Mon Sep 20, 2021 11:11 pm
I'm located in the US. I just received this 4K disc today. When I tried rip it, I received the following error message:

The volume key is unknown for this disc - video can't be decrypted

DEBUG: Code 0 at {5RBA^y-#)9OM3ec:29396092

DEBUG: Code 0 at {5RBA^y-#)9OM3ec:29395172

Failed to open disc

I just emailed the log file. Please let me know if you need anything else. Thanks for your help.
It's been 2 days and I'm still unable to rip F9 4K UHD. I've emailed another dump .tgz file.

FYI...I've been able to rip 4K UHD "Black Widow" and "Cruella".

Thanks for the help.
Works now!!! Thank you!!!
ham6817
Posts: 29
Joined: Sat Sep 18, 2021 3:41 pm

Re: F9 The Fast Saga

Post by ham6817 »

do you guys have allow internet access checked
ionblue
Posts: 30
Joined: Wed Jan 06, 2016 7:27 pm

Re: F9 The Fast Saga

Post by ionblue »

I'm having the same problem. Tried to rip it on Tuesday, sent the dump file, and have been trying a few times a day since. I have internet access enabled and was able to rip the blu-ray versions just fine. Not so much on the UHD.

I've tried 2 different drives:

Drive Information
OS device name: /dev/rdisk14
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.03
Serial number: MZZJ3TE2507
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Drive Information
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.10
Serial number: KLUJ5MD3517
Firmware date: 2119-01-04 10:14
Bus encryption flags: 1F
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 3.10
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Any ideas on getting this thing to rip??

Also a note for folks having playback issues in Plex - it may be the extended version and something to do with the branch to grab the extra scenes. I say this cause I have the same problem with The Martian Extended edition ONLY. The regular one plays just fine. Someone over in Plex land posited that it may be something with the the extra bits are getting pulled in. It's way over my head. :)
dcoke22
Posts: 2560
Joined: Wed Jul 22, 2020 11:25 pm

Re: F9 The Fast Saga

Post by dcoke22 »

ionblue wrote:
Thu Sep 23, 2021 4:35 pm
I'm having the same problem. Tried to rip it on Tuesday, sent the dump file, and have been trying a few times a day since. I have internet access enabled and was able to rip the blu-ray versions just fine. Not so much on the UHD.
Do you have a log you can post?
ionblue
Posts: 30
Joined: Wed Jan 06, 2016 7:27 pm

Re: F9 The Fast Saga

Post by ionblue »

dcoke22 wrote:
Thu Sep 23, 2021 9:25 pm
Do you have a log you can post?
Sure thing. Not much here though. One from each drive just in case. Are there any other logs??

Also, I did check to make sure DNS wasn't acting hinky on me. It's fine. Or seems to be at any rate.
MakeMKV_log-1.txt
(1.34 KiB) Downloaded 208 times
MakeMKV_log.txt
(1.28 KiB) Downloaded 195 times
dcoke22
Posts: 2560
Joined: Wed Jul 22, 2020 11:25 pm

Re: F9 The Fast Saga

Post by dcoke22 »

Code: Select all

003332:0000 Saved AACS dump file as file:///file/system/place/MakeMKV/MKB20_v76_F9_D24C.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
That's pretty much it in a nutshell. Email that .tgz file to svq@makemkv.com.

Even though others have posted that the disc is decrypting for them, it is sometimes the case that the same title has multiple encryption keys. This is a reason why it is helpful to post which key you submit. In your case, you've got key "D24C". Someone else very likely submitted a different key, which had a different file name.
Last edited by dcoke22 on Fri Sep 24, 2021 5:49 am, edited 1 time in total.
ionblue
Posts: 30
Joined: Wed Jan 06, 2016 7:27 pm

Re: F9 The Fast Saga

Post by ionblue »

dcoke22 wrote:
Fri Sep 24, 2021 12:15 am

Code: Select all

003332:0000 Saved AACS dump file as file:///file/system/place/MakeMKV/MKB20_v76_F9_D24C.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
That's pretty much it in a nutshell. Email that .tgz file to svq@makemkv.com.

Even though others have posted that the disc is decrypting for them, it is sometimes the case that the same title has multiple encryption keys. This is a reason why it is helpful to post which key you submit. If your case, you've got key "D24C". Someone else very likely submitted a different key, which had a different file name.
Already sent another one today. I’ll try not to keep being a pest about it. Didn’t realize there could be multiple keys.

Thanks much.
Post Reply