www.makemkv.com

Posted: **Tue Sep 14, 2021 8:54 pm**

Received the new 4K disc today. Seeing the following message when I try and do a full backup on the 4K disc.

Using LibreDrive mode (v06.2 id=76A0C3CD522E)
Backing up disc into folder "c:/movies//backup/HANSEL AND GRETEL"
Saved AACS dump file as C:/movies/MKB20_v61_HANSEL_AND_GRETEL_C2B5.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

Running 1.16.4

Posted: **Tue Sep 14, 2021 10:33 pm**

hambletw wrote: ↑
Tue Sep 14, 2021 8:54 pm
Received the new 4K disc today. Seeing the following message when I try and do a full backup on the 4K disc.

Using LibreDrive mode (v06.2 id=76A0C3CD522E)
Backing up disc into folder "c:/movies//backup/HANSEL AND GRETEL"
Saved AACS dump file as C:/movies/MKB20_v61_HANSEL_AND_GRETEL_C2B5.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

Running 1.16.4

Send the TGZ file to svq@makemkv.com so that the program's author can create a decryption key for it.

Fixing Volume Key is Unknown

Posted: **Thu Sep 16, 2021 2:09 pm**

Submitted dump file for Canadian release.

www.makemkv.com

Hansel and Gretel 4K

Hansel and Gretel 4K

Re: Hansel and Gretel 4K

Re: Hansel and Gretel 4K