www.makemkv.com

Back in November I got the Box Set of Resident Evil. All the movies ripped fine except for the second movie Apocalypse. The Atmos Track noticeably drops out around the 27 Minute Mark reliably and then once it comes back everything is out of sync unless I skip ahead then it re-syncs. I had looked at the forums and saw that other people were also having the same issue and from what I could tell the problem would be fixed with a newer version of MakeMKV. Well it is two newer versions later and I re-ripped the movie and nothing has changed. All of my other movies work just fine. I use Plex on My Synology Drive and my Player is the second Generation Nvidia Shield. This is the first time I have experience this. Any Ideas??? Thanks!

Do you have the MakeMKV logs from the rip? What happens if you play the file on a player like MPV (https://mpv.io) on your computer?

I should mention that once you get to around the 27 minute mark which seems to be the first instance of the audio sync problem, it keeps reoccurring throughout the movie in several instances. I haven't made notes to which scenes, but the first one occurs in the church scene right before Milla Jovovich makes an appearance. I used the 802 Track since other people had said that was the right track to use... https://www.makemkv.com/forum/viewtopic ... 12&t=23700

I don't have MPV Player, I might try it but my PC isn't capable of playing Dolby Atmos, It appears that its just the Atmos Track that has the problem. None of the other audio formats seem to have any issues. I also have Kodi and it also demonstrates the Audio Dropout problem.

Here's my logs from the rip:

MakeMKV v1.16.1 win(x64-release) started
Using LibreDrive mode (v06.2 id=0FA242DD4D0B)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
This disc requires Java runtime (JRE), but none was found. Certain functions will fail, please install Java. See http://www.makemkv.com/bdjava/ for details.
File 00102.mpls was added as title #0
File 00800.mpls was added as title #1
File 00802.mpls was added as title #2
File 00803.mpls was added as title #3
File 00804.mpls was added as title #4
Title #00100.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00104.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00116.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00208.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00080.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00081.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00335.m2ts has length of 54 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00082.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00339.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00340.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00341.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00342.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00343.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00344.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00345.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00346.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00351.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00352.m2ts was added as title #5
File 00353.m2ts was added as title #6
File 00354.m2ts was added as title #7
Title #00355.m2ts has length of 65 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00356.m2ts was added as title #8
File 00357.m2ts was added as title #9
Title #00358.m2ts has length of 113 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00359.m2ts was added as title #10
File 00360.m2ts was added as title #11
File 00361.m2ts was added as title #12
File 00362.m2ts was added as title #13
File 00363.m2ts was added as title #14
Title #00364.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00365.m2ts was added as title #15
Title #00366.m2ts has length of 112 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00367.m2ts was added as title #16
File 00368.m2ts was added as title #17
Title #00369.m2ts has length of 84 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00370.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory G:/Blue Ray/Resident Evil/2 Resident Evil - Apocalypse
AV sync issue in stream 5 at 0:33:52.928 with duration of 64ms : 2 frame(s) dropped to reduce audio skew to +7.077ms
AV sync issue in stream 5 at 0:42:44.832 with duration of 64ms : 2 frame(s) dropped to reduce audio skew to +7.991ms
AV sync issue in stream 5 at 0:52:21.440 with duration of 64ms : 2 frame(s) dropped to reduce audio skew to +7.994ms
AV sync issue in stream 7 at 0:00:00 : Forced subtitles track #7 turned out to be empty and was removed from output file
AV sync issue in stream 9 at 0:00:00 : Forced subtitles track #9 turned out to be empty and was removed from output file
1 titles saved

Thanks!

Have you tried to rip title #1 800.mpls?

Ok, I tried the 800 Track. From what I can tell its the Theatrical Release Version. That track plays fine, there's no Atmos Audio Dropouts. I still would like the extended version, so I am going to try track 803 to see if that version works, otherwise I will be content with the 800 track. I will post my results.

Since you mentioned the playlists share the same segment map, my guess based on a pretty common authoring setup is you have two playlists for theatrical and two playlists for extended - the only difference between them will be, one will have English/Spanish/French type subtitle/language options and the other will have Japanese subtitle/language options.

It looks like track 800 is the only version that plays fine, no issues. Honestly the extended version didn't offer that much to the movie, so I won't bother with it any longer. Track 803 & 802 both have problems. Thanks for your help!