www.makemkv.com

Hello everyone, a newbie here needing some help ripping UHD discs using my new drive I bought from Alex a week ago. I can rip regular bluray discs perfectly, without encountering any problem. The problem lies with me trying to rip my 4K discs -- backing up the whole folder works alright but I don't want to do that because I do not have unlimited disk space.

These are the error messages I'm encountering:

• Automatic HK downloading is disabled or failed

• The volume key is unknown for this disc - video can't be decrypted

• Failed to open disc

I hope someone can help me with this. Thank you!

These messages indicate that MakeMKV tried to download the latest keys, but failed. You may have a firewall or DNS issue. If you have an antivirus program running, it may be blocking the download.

viewtopic.php?f=1&t=17848

I'm having the same errors recently. Checked DNS and Firewall as mentioned in the postet thread(s).
I can open Discs I opened before though, no idea if this is hinting to anything. Any further ideas?

joheinable wrote: ↑

Fri Jan 22, 2021 9:33 am

I'm having the same errors recently. Checked DNS and Firewall as mentioned in the postet thread(s).
I can open Discs I opened before though, no idea if this is hinting to anything. Any further ideas?

Yes, for any discs you previously opened, those keys will already have been downloaded to your system. It's probably best to go to the main thread on this topic that I linked above. It sounds as if some others are also experiencing the issue, so it's likely server downtime, and you'll just have to wait for it to be resolved.

Thanks, suspected as much.

Use a VPN.


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