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TENET UHD RB - Failed to open disk

Posted: Tue Dec 15, 2020 4:07 pm
by TORRRRR
The new 4K release of TENET at RB doesn't work.

The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at 0d\?6VFv;9mT<!vF:29396069
DEBUG: Code 0 at 0d\?6VFv;9mT<!vF:29395149
Failed to open disc

Re: TENET UHD RB - Failed to open disk

Posted: Tue Dec 15, 2020 4:24 pm
by dcoke22
MakeMKV probably made a .tgz dump file. Email that to: svq@makemkv.com

Re: TENET UHD RB - Failed to open disk

Posted: Tue Dec 15, 2020 6:33 pm
by binhton@gmail.com
Just sent the dump

Re: TENET UHD RB - Failed to open disk

Posted: Tue Dec 15, 2020 10:25 pm
by YouWho
Had the exact same problem with RB version using an Archgon MT1959 based drive with libre f/w 1.03 and AACS version 76. Sounds like someone sent the debug file in so I won't send another (But can if it helps).

Couldn't open the disc with VLC (latest MAC version) either (whereas I could swear I have done so in the past - but maybe I just played the MKV dumped out by the tool v. encoding it).

Re: TENET UHD RB - Failed to open disk

Posted: Tue Dec 15, 2020 10:44 pm
by fiestadude
Hey there...same deal here.

I am getting the same error and send the dump file in today. I had also posted this, but did not see your post here. https://www.makemkv.com/forum/viewtopic ... 12#p101712

Hope to see some updates here to get past this issue :)

-Fiestadude

Re: TENET UHD RB - Failed to open disk

Posted: Tue Dec 15, 2020 11:24 pm
by Fearless Leader
How recently have you tried it?

I just got Tenet today from Target (in the USA). I ripped it using 15.4 with no errors, which is a surprise because I usually see A/V duplicate frame or overlapping issues.
I was surprised this one showed zero issues. I checked the resulting .mkv file, and it looks golden (no apparent mastering errors or anything).

Perhaps yours has a different key than mine.

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 12:38 am
by hedbert
Same issue here. Dump file emailed.

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 12:56 am
by SamuriHL
Excellent. Hopefully by the time mine comes Thursday (REALLY, Best Buy? You guys are seriously on my getting coal for Xmas list lately!!!) these will all be supported. :)

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 2:22 am
by preserve
SamuriHL wrote:
Wed Dec 16, 2020 12:56 am
Hopefully by the time mine comes Thursday (REALLY, Best Buy? You guys are seriously on my getting coal for Xmas list lately!!!) these will all be supported. :)
Same - sounds like this time Best Buy is doing better than Amazon though! I can only imagine how many copies of this retailers are needing to ship out. I got around to pre-ordering about a month ago, but mine hasn't shipped yet.

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 4:15 am
by avenger09123
Dump file is attached.

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 4:25 am
by MuffinMcFluffin
Fearless Leader wrote:
Tue Dec 15, 2020 11:24 pm
How recently have you tried it?

I just got Tenet today from Target (in the USA). I ripped it using 15.4 with no errors, which is a surprise because I usually see A/V duplicate frame or overlapping issues.
I was surprised this one showed zero issues. I checked the resulting .mkv file, and it looks golden (no apparent mastering errors or anything).

Perhaps yours has a different key than mine.
I purchased mine at Best Buy, and have tried to rip it on three different occasions.

I downloaded the 15.4 update after the first two times. The second time got close to the end before there was some error, and MakeMKV closed on its own. The first and third time, I got this:

Saving 1 titles into directory E:/Video/Tenet UHD
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Failed to save title 1 to file E:/Video/Tenet UHD/Tenet_t01.mkv
0 titles saved, 1 failed

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 5:06 am
by dividido
same - not sure if this also helps or is just added noise?

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 7:50 am
by MuffinMcFluffin
Now I'm getting this (it may be what I got when trying to rip it the second time, but it is hanging and has yet to self-abort):

Image

Re: TENET UHD RB - Failed to open disk

Posted: Wed Dec 16, 2020 8:27 am
by preserve
Anyone attaching dump files, please email them to svq@makemkv.com instead. They will be processed faster that way.

Re: TENET UHD...no open disk

Posted: Wed Dec 16, 2020 11:20 am
by willi3
Hello dear forum unfortunately Tenet (German disc) cannot be opened. I've already sent the log.
thank you for the effort
Stay healthy!

Willi3