www.makemkv.com

Posted: **Tue Dec 15, 2020 2:26 pm**

Hi,

Following the threads here for issues with the "the volume key is unknown for this disc - video can't be decrypted" error.

I received this on Tenet today.

Looking at the other articles; it says to send the MKB20 file to support@makemkv.com

Here is the file path C:\Users\fiest\.MakeMKV
Here is the file: MKB20_v76_Tenet_A470.tgz

Hoping I can get the encryption keys uploaded

Thank you,

-Fiestadude

Posted: **Tue Dec 15, 2020 2:34 pm**

Actually, the fast-track address is to email the file to svq@makemkv.com .

Posted: **Tue Dec 15, 2020 2:42 pm**

Thanks for the heads up Woodstock...sending over there now

Posted: **Tue Dec 15, 2020 10:42 pm**

Looks like I created a duplicate topic...

Moving my posts here:

https://www.makemkv.com/forum/viewtopic ... 12&t=23984

www.makemkv.com

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