www.makemkv.com

Hi, I have the registered MakeMKV 1.15.3 and I've been ripping my UHD discs just fine.

Except one. Leon: The Professional Director's Cut (Dolby Vision)

The following are the details:

Drive Information
OS device name: /dev/rdisk2
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.00
Serial number: MOCK43D3643
Firmware date: 2116-12-20 15:28
Bus encryption flags: 17
Highest AACS version: 72

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.00
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: Leon
Timestamp: 2019-09-12 15:26:41
Data capacity: 77.19 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80


MakeMKV v1.15.3 darwin(x64-release) started
Optical drive "BD-RE HL-DT-ST BD-RE BU40N 1.00d" opened in OS access mode.
Using LibreDrive mode (v06.2 id=64754CF46FCA)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as /Users/larrikin/Library/MakeMKV/MKB20_v70_LEÓN_F849.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

*edit* I emailed svq@makemkv.com the MKB20_v70_LEÓN_F849.tzg file so hopefully that will get sorted.

Larrikin wrote: ↑

Sun Nov 01, 2020 12:20 am

*edit* I emailed svq@makemkv.com the MKB20_v70_LEÓN_F849.tzg file so hopefully that will get sorted.

Yup, that's all you need to do! Try again, generally I'd say within 24 hours - just make sure to have "Enable Internet access" selected in MakeMKV's Preferences in the General tab - MakeMKV will download the updated volume keys and you'll be good to go!

preserve wrote: ↑

Sun Nov 01, 2020 2:07 am

Larrikin wrote: ↑

Sun Nov 01, 2020 12:20 am

*edit* I emailed svq@makemkv.com the MKB20_v70_LEÓN_F849.tzg file so hopefully that will get sorted.

Yup, that's all you need to do! Try again, generally I'd say within 24 hours - just make sure to have "Enable Internet access" selected in MakeMKV's Preferences in the General tab - MakeMKV will download the updated volume keys and you'll be good to go!

Thanks mate. I certainly have that internet access enabled so I'll look forward to trying again in 24 hours. This is why I paid for my subscription. Mike deserves every cent.

Still unable to decrypt. Does it normally days maybe a week before my email is processed?

have patience. it will differ from disk to disk: sometimes hours, sometimes days, and sometimes even weeks. you just have to check periodically

Have you been successful in decrypting Leon? I tried yesterday without success.

Azazel wrote: ↑

Thu Jun 24, 2021 8:47 am

Have you been successful in decrypting Leon? I tried yesterday without success.

Mine decrypted long ago. But sometimes reissues get a new key. What .tgz file did your MakeMKV create? You might need to email it in.

Thanks for the reply. I'll send the error details through.