Page 1 of 1

UP UHD movie fails everytime

Posted: Mon Aug 03, 2020 2:33 am
by deano
Have tried Ripping 4k of Disney's UP Movie and cannot get past file 0084.mts without a hash error
Doing a straight makemkv or a full backup of disc, it always fails on this file
"Hash check failed for file 00084.m2ts at offset 11597309952, file is corrupt."

Have tried with 2 different WH14NS40 drives and cannot get past that file.

Has anyone else had problem with this movie, or found a workaround?

Re: UP UHD movie fails everytime

Posted: Mon Aug 03, 2020 5:32 am
by Billycar11
deano wrote:
Mon Aug 03, 2020 2:33 am
Have tried Ripping 4k of Disney's UP Movie and cannot get past file 0084.mts without a hash error
Doing a straight makemkv or a full backup of disc, it always fails on this file
"Hash check failed for file 00084.m2ts at offset 11597309952, file is corrupt."

Have tried with 2 different WH14NS40 drives and cannot get past that file.

Has anyone else had problem with this movie, or found a workaround?
clean the disc
clean the drives
get new disc
get new drive

Re: UP UHD movie fails everytime

Posted: Mon Aug 03, 2020 10:53 pm
by deano
very aggressively have cleaned the disc over and over
and Have tried on 2 drives, including a brand new one, Fails on that one file

Re: UP UHD movie fails everytime

Posted: Mon Aug 03, 2020 11:21 pm
by SamuriHL
Then get a new disc.

Re: UP UHD movie fails everytime

Posted: Tue Aug 04, 2020 12:30 pm
by deano
I decided to uninstall 1.15.2 and try 1.15.1
It did show it failed, but went alot further in the program.
But then I checked and it did successfully write the .mkv movie file. I compressed with handbrake and it works.
Trying to find the log file to upload but can't find where it is at

Re: UP UHD movie fails everytime

Posted: Tue Aug 04, 2020 1:26 pm
by Woodstock
When you open MakeMKV, it tells you where it is writing the log file. HOWEVER, it also overwrites the old file when you open the program again...

You should find it in your user directory. On Windows, in Explorer, that's usually under Desktop, and your user name. The file will be named MakeMKV_log.txt or similar (the name changes slightly if you're running more than one copy of MakeMKV at a time).

Re: UP UHD movie fails everytime

Posted: Tue Aug 04, 2020 8:11 pm
by RobbieT1974
I have had exactly the same issue with Wall-E.
Brand new disc, cleaned, makes no difference.

No issue with ripping other discs.

I would almost start to think these disc have small faults on purpose, to prevent ripping.

Re: UP UHD movie fails everytime

Posted: Wed Aug 05, 2020 12:40 am
by deano
Well I was having the exact same problem with Star Trek Beyond UHD
It would fail over and over, even went and adjusted in 1.15.2 to limit the drive rip speed to see if a slow read would help. That just produced a fatal error in the program error about half way thru.
So I uninstalled 1.15.2 and again installed 1.15.1
and I this time worked on the first try. hmmmm