www.makemkv.com

I have the Canadian version of the Jojo Rabbit UHD. It's not decrypting and I'm getting the following error:

Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\***/.MakeMKV/MKB20_v72_Jojo_Rabbit_B0F7.tgz
LibreDrive compatible drive is required to open this disc - video can't be decrypted.
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29396092
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29395172
Failed to open disc

I've submitted the dump file, but I'm a bit worried by the LibreDrive comment in the error message. Is it just a matter of waiting for the disk to be added the has table or something else?

What drive do you have? All the 'known' UHD friendly drives are LibreDrive compatible.

See links in my sig for a list.

I have the Asus BC-12D2HT. It's ripped plenty of discs without a problem so far.

If it's been working, that's strange. Any msgs in the log regarding a failed/incomplete svq update? A change to your env which might block server access? Is it repeatable?

Still not working. I ntoiced that the private_data.tar file has not been updated since april 1st, een though i've tried this disk a number of times. Could makemkv be having problems accessing the latest keys? I am not sure how to check this. The debug log doesn't show anything.

If that were failing, you'd see something like this in the output:

MakeMKV v1.14.5 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\User/MakeMKV_log.txt
Downloading latest SDF to C:\Users\User/.MakeMKV ...
Automatic SDF downloading is disabled or failed.
DEBUG: Code 99 at %.rR&vsq2cI<A6cT:29407040

MIGHT require the following be checked in the 'General' preferences tab:
- Log debug messages
- Expert mode

Lengthy discussion of the DNS issue here:

https://www.makemkv.com/forum/viewtopic.php?f=1&t=17848

Thanks for the replies.

It's working now. Tar file updated and file decrypted without a problem. Patience