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War for the Planet of the Apes UHD

Posted: Tue Dec 03, 2019 1:43 pm
by bbraskey67
MakeMKV is unable to decrypt this disc. Using version 1.14.6 with latest SDF file. Dump file has been sent to svq@makemkv.com.

Re: War for the Planet of the Apes UHD

Posted: Thu Dec 05, 2019 1:02 am
by bbraskey67
Tried again and failed with new 1.14.7 release and latest SDF file.

Re: War for the Planet of the Apes UHD

Posted: Thu Dec 05, 2019 1:58 am
by Billycar11
i see you posted the same thing like 5 times
i get you have the latest sdf but do you have the latest HK? they are different
are you automatic download failed or disabled messages?
sdf is for drives
HK is keys for disks

Re: War for the Planet of the Apes UHD

Posted: Thu Dec 05, 2019 2:45 am
by bbraskey67
Billycar11 wrote:
Thu Dec 05, 2019 1:58 am
i see you posted the same thing like 5 times
i get you have the latest sdf but do you have the latest HK? they are different
are you automatic download failed or disabled messages?
sdf is for drives
HK is keys for disks
Since you're being so helpful, how about telling me how to determine if I have the latest HK. And if I don't, how to get it? And no, I don't get any automatic download failed or disabled messages.

Re: War for the Planet of the Apes UHD

Posted: Thu Dec 05, 2019 3:08 am
by Billycar11
bbraskey67 wrote:
Thu Dec 05, 2019 2:45 am

Since you're being so helpful, how about telling me how to determine if I have the latest HK. And if I don't, how to get it? And no, I don't get any automatic download failed or disabled messages.
well unfortunately the latest HK is harder to get it is not publicly available and hard know if you have the latest version makemkv just auto downloads it.
im updating this now for you https://www.makemkv.com/forum/viewtopic ... 105#p80114
let me know if it works because i find it hard to believe all of your disks don't have the same key as others.

to find your makemkv data directory click on preferences under view then you will see it delete your private data.tar and replace it with mine.

and i am being quite helpful if you realize it or not

Re: War for the Planet of the Apes UHD

Posted: Thu Dec 05, 2019 3:28 am
by bbraskey67
I really do appreciate your efforts, but no joy. I followed your instructions and replaced my existing _private_data.tar file with yours, but I still get the "The volume key is unknown for this disc - video can't be decrypted. Failed to open disc" message. War for the Planet of the Apes, The Patriot, and Godzilla - King of the Monsters are the only discs I'm having trouble with.