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All,

I've been having difficulty ripping "The Dark Knight" that came with the original Nolan UHD set. No problems with Batman Begins or Dark Knight Rises, however. Here is the information I get as well as the log output attached.

MakeMKV v1.14.5 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\palmerwallace/MakeMKV_log.txt
Using direct disc access mode
Using LibreDrive mode (v05 id=96929CF53B04)
Downloading latest HK to C:/Users/palmerwallace/Desktop ...
Loaded content hash table, will verify integrity of M2TS files.
Title #00002.mpls has length of 82 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00009.mpls was added as title #0
Title #00010.mpls has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00011.mpls has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00032.mpls has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00033.mpls was added as title #1
Title #00034.mpls has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title 00020.mpls is equal to title 00033.mpls and was skipped
Title #00000.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00002.m2ts has length of 82 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00004.m2ts has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00005.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00006.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00007.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00010.m2ts has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00016.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00021.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00026.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00029.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00031.m2ts has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory G:/
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2828924928'
Error 'Internal error - Operation result is incorrect (75)' occurred while reading '\Device\CdRom1' at offset '2828924928'
DEBUG: Code 117637195 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom1' at offset '2828924928'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'Internal error - Operation result is incorrect (75)' occurred while reading '\Device\CdRom1' at offset '2828924928'
DEBUG: Code 117637195 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom1' at offset '2828924928'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'Internal error - Operation result is incorrect (75)' occurred while reading '\Device\CdRom1' at offset '2828924928'
DEBUG: Code 117637195 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2828924928'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
Error 'Internal error - Operation result is incorrect (75)' occurred while reading '\Device\CdRom1' at offset '2830233600'
DEBUG: Code 117637195 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom1' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'Internal error - Operation result is incorrect (75)' occurred while reading '\Device\CdRom1' at offset '2830233600'
DEBUG: Code 117637195 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom1' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'Internal error - Operation result is incorrect (75)' occurred while reading '\Device\CdRom1' at offset '2830233600'
DEBUG: Code 117637195 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
DEBUG: Code 3221225653 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '2830233600'
DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29395011
DEBUG: Code 0 at e(NLyy9bv[MFP^8EACAz:29394068
DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29394459
DEBUG: Code 1381950 at F5MBHo|.V1G^R4M/:oA1:29393286
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 1 to file G://The Dark Knight_t01.mkv
0 titles saved, 1 failed


Tried to send dump numerous times to support & svq@makemkv.com with no change thus far in the software accepting the disc. Thank you all in advance for your time and help.

Bump?

I'm also having an issue ripping The Dark Knight UHD disc from the trilogy set I bought last week from Amazon. Both batman begins and Dark Knight Rises rip without issue, bu the Dark Knight returns a 'volume key unknown'.
I also tried a backup, but it would only allow me to do so unencrypted and the issue is still there when I try to create an MKV file from the back up.

I'm running MakeMKV v1.14.5 win(x64-release) on a windows 10 PC and using the drive BW-16D1HT original 3.00 firmware.

I've attached the tgz file if it's of any help, but wi'll also send it to svq@makemkv.com

Steve Webb wrote: ↑

Mon Sep 23, 2019 3:04 pm

I'm also having an issue ripping The Dark Knight UHD disc from the trilogy set I bought last week from Amazon. Both batman begins and Dark Knight Rises rip without issue, bu the Dark Knight returns a 'volume key unknown'.
I also tried a backup, but it would only allow me to do so unencrypted and the issue is still there when I try to create an MKV file from the back up.

I'm running MakeMKV v1.14.5 win(x64-release) on a windows 10 PC and using the drive BW-16D1HT original 3.00 firmware.

I've attached the tgz file if it's of any help, but wi'll also send it to svq@makemkv.com

Your error is not the same as the OP.

For that error posting the dump in the forum will not get you anywhere, but you did right by submitting the file to that email. Only Mike (owner/developer of MakeMKV) can assist with that error and use that dump as needed. No one in the forums can.

Make sure MakeMKV can connect to the internet so that it can retrieve the latest keys from MakeMKV servers at all times.

I wasn’t stating that I had the same issue, merely that I had an issue with the same title.
Not sure who in the modern day works offline, but thanks for your insight.