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Transformers 5 Movie Collection UHD disks won't mount

Posted: Tue Apr 02, 2019 1:15 am
by dmoor1
I've tried to use MakeMKV on several of the disks, but they fail to mount on my LG BE16NU50 with a no "disk inserted" error in MakeMKV. I'm on an iMac Pro 10.14.4 MakeMkv 1.14.3. The error code for Transformers Dark of the Moon is DEBUG: Code 0 at Y0L79-M^~TWfA|&v\B7$yn/z=:121263153. There is no log file.

Re: Transformers 5 Movie Collection UHD disks won't mount

Posted: Tue Apr 02, 2019 1:27 am
by Billycar11
What firmware is on your LG BE16NU50 ? It shows in make mkv post the info or screenshot with sn covered

Re: Transformers 5 Movie Collection UHD disks won't mount

Posted: Tue Apr 02, 2019 3:31 am
by dmoor1
Screen Shot 2019-04-01 at 20.26.15.png
Screen Shot 2019-04-01 at 20.26.15.png (471.17 KiB) Viewed 11234 times

Re: Transformers 5 Movie Collection UHD disks won't mount

Posted: Tue Apr 02, 2019 4:19 am
by Billycar11
dmoor1 wrote:
Tue Apr 02, 2019 3:31 am
Screen Shot 2019-04-01 at 20.26.15.png
have any UHD disks worked?

Re: Transformers 5 Movie Collection UHD disks won't mount

Posted: Tue Apr 02, 2019 4:32 am
by MartyMcNuts
@dmoor1,

Have you enabled downloads in MakeMKV settings? Has the latest hashed keys been downloaded?

Re: Transformers 5 Movie Collection UHD disks won't mount

Posted: Wed Apr 03, 2019 11:33 am
by dmoor1
Thanks everyone for your help.

Since I never had problems with UHD disks before, I tried a disk which had successfully ripped before and it failed. Looking at the Transformer disk, as careful as I normally am, it looks as if it got some hand lotion on it and that clogged the lens.

So I've ordered a blu-ray lens cleaner from Amazon. If anyone has any specific recommendations about the best way to clean the lens would love to hear them.