Jurassic Park Ultimate Ed issues with all disks.

[avaholic]

Hello,

This is my first 4k issue post. I'm having the same issue on all 6 of the movies in the US version of Jurassic Park Ult Ed. MakeMKV is not creating any debug file in users/(username)/.MakeMKV folder where the keydb.cfg file exists. I see a similar failure in the MakeMKV console log for all 6 disks. It starts out saving the file and then crashes at the very last section of Save Selected Titles.

Any ideas how I can correct the errors to save an .mkv properly?

Thanks,
Avaholic


LOG
MakeMKV v1.18.1 win(x64-release) started
Using LibreDrive mode (v06.3 id=A67B88E78837)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Title #01200.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01201.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01120.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01124.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01125.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01122.mpls has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01123.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01121.mpls has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00800.mpls was added as title #0
Title #00050.mpls has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00051.mpls has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00052.mpls has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00250.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00251.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00252.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00253.mpls has length of 2 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00257.mpls has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00274.mpls has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00258.mpls has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00259.mpls has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00260.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00261.mpls has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00262.mpls has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00263.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00264.mpls has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00265.mpls has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00313.mpls was added as title #1
Title #00314.mpls has length of 96 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00315.mpls was added as title #2
Title #00316.mpls has length of 72 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00317.mpls was added as title #3
File 00318.mpls was added as title #4
Title #00319.mpls has length of 48 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00320.mpls has length of 56 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00020.mpls has length of 100 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50057.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50058.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00084.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00085.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00061.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00062.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00078.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50199.m2ts has length of 53 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50200.m2ts has length of 47 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00300.m2ts was added as title #5
Title #50277.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50278.m2ts has length of 72 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50283.m2ts has length of 93 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50284.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00301.m2ts was added as title #6
File 00302.m2ts was added as title #7
File 00303.m2ts was added as title #8
File 00305.m2ts was added as title #9
File 00306.m2ts was added as title #10
File 00307.m2ts was added as title #11
Title #00308.m2ts has length of 119 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00309.m2ts was added as title #12
File 00310.m2ts was added as title #13
File 00311.m2ts was added as title #14
Title #00312.m2ts has length of 85 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00321.m2ts has length of 78 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00322.m2ts was added as title #15
File 50285.m2ts was added as title #16
Operation successfully completed
Saving 1 titles into directory F:/Video/Jurassic Park
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom0' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '24844763136'
Failed to save title 0 to file F:/Video/Jurassic Park/Jurassic Park_t00.mkv
0 titles saved, 1 failed

[SamuriHL]

Looks like an external drive that decided to go home and take its ball. If it's usb check that it's getting enough power.

[avaholic]

It is an external 4K Bluray drive. https://www.amazon.com/dp/B0D5CFY8RW

I was able to make mkvs of several other 4k disks including the Brand new Criterion Collection Brazil disks. I don't understand why these 6 won't complete successfully.

Here's the drive info. Is there anything wrong with this drive?:

F:\FindVUK>findvuk.exe showdrivedetails
-----------------------------------------------------------
18:25:37 - ----------- FindVUK 1.82 -----------
-----------------------------------------------------------
To close FindVUK simply press the ESC key
-----------------------------------------------------------

######################################################################################################
18:25:37 - ShowDriveDetails for Drive >E:\<
######################################################################################################
18:25:37 - Vendor >HL-DT-ST< ProductId >BD-RE BU40N < ProductRevision >FR07< ScsiDeviceType >CD/DVD-ROM device< ConnectedTo >USB< Bus

--COMMON--------------------------------------------------------------------------------
18:25:37 - Drive Vendor : HL-DT-ST
18:25:37 - Drive Model : BD-RE BU40N
18:25:37 - Drive Revision : FR07
18:25:37 - Drive VendorSpec : JM02202806HS007003
18:25:37 - FirmwareCreationDate : 211801221536
18:25:37 - Drive Interface : Serial ATAPI
18:25:37 - Drive Type : BLURAY/DVD/CD-WRITER
18:25:37 - LoadingMechanism : Tray

--DRIVE FEATURES------------------------------------------------------------------------
18:25:37 - Drive Features :
18:25:37 - Profile List, Core, Morphing, Removeable Medium, Write Protect, Random Readable,
18:25:37 - Multi-Read, CD Read, DVD Read, Random Writeable, Incremental Streaming Writeable,
18:25:37 - Formattable, Hardware Defect Management, Restricted Overwrite, CD-RW CAV Write,
18:25:37 - DVD+RW, DVD+R, Rigid Restricted Overwrite, CD Track at Once, CD Mastering,
18:25:37 - DVD-R/-RW Write, Layer Jump Recording, CD-RW Media Write Support, BD-R POW,
18:25:37 - DVD+R Dual Layer, BD Read Feature, BD Write Feature, Hybrid Disc, Power Management,
18:25:37 - SMART, CD Audio External Play, Microcode Update, Timeout, DVD-CSS, Real Time Streaming,
18:25:37 - Drive Serial Number, Media Serial Number, DCBs, DVD CPRM, Firmware Information,
18:25:37 - AACS, AACS2

--DRIVE PROFILES------------------------------------------------------------------------
18:25:37 - Drive Profiles :
18:25:37 - BD-RE, BD-R RRM, BD-R SRM, BD-ROM, DVD+R Dual Layer, DVD+R, DVD+RW, DVD-R Dual Layer Jump Recording,
18:25:37 - DVD-R Dual Layer Sequential Recording, DVD-RW Sequential Recording, DVD-RW Restricted Overwrite,
18:25:37 - DVD-RAM, DVD-R Sequential Recording, DVD-ROM, CD-RW, CD-R, CD-ROM, Removeable disk

--AACS----------------------------------------------------------------------------------
18:25:37 - FeatureDescriptor : 01 0D 09 04 1F 01 02 01
18:25:37 - AacsVersion : 1
18:25:38 - AacsActive : 1
18:25:38 - BindingNonceGenSupp : 1
18:25:38 - BindingNonceBlockCnt : 1
18:25:38 - BusEncryptionSupport : 1
18:25:38 - ReadDriveCertificate : 1
18:25:38 - AgidCount : 2
18:25:38 - Drive is detected as 'REAL BLURAY' drive
18:25:38 - Drive is already in the KnownDrivesList

[MartyMcNuts]

It is an external 4K Bluray drive. https://www.amazon.com/dp/B0D5CFY8RW

I was able to make mkvs of several other 4k disks including the Brand new Criterion Collection Brazil disks. I don't understand why these 6 won't complete successfully.

Here's the drive info. Is there anything wrong with this drive?:

F:\FindVUK>findvuk.exe showdrivedetails
-----------------------------------------------------------
18:25:37 - ----------- FindVUK 1.82 -----------
-----------------------------------------------------------
To close FindVUK simply press the ESC key
-----------------------------------------------------------

######################################################################################################
18:25:37 - ShowDriveDetails for Drive >E:\<
######################################################################################################
18:25:37 - Vendor >HL-DT-ST< ProductId >BD-RE BU40N < ProductRevision >FR07< ScsiDeviceType >CD/DVD-ROM device< ConnectedTo >USB< Bus

--COMMON--------------------------------------------------------------------------------
18:25:37 - Drive Vendor : HL-DT-ST
18:25:37 - Drive Model : BD-RE BU40N
18:25:37 - Drive Revision : FR07
18:25:37 - Drive VendorSpec : JM02202806HS007003
18:25:37 - FirmwareCreationDate : 211801221536
18:25:37 - Drive Interface : Serial ATAPI
18:25:37 - Drive Type : BLURAY/DVD/CD-WRITER
18:25:37 - LoadingMechanism : Tray

--DRIVE FEATURES------------------------------------------------------------------------
18:25:37 - Drive Features :
18:25:37 - Profile List, Core, Morphing, Removeable Medium, Write Protect, Random Readable,
18:25:37 - Multi-Read, CD Read, DVD Read, Random Writeable, Incremental Streaming Writeable,
18:25:37 - Formattable, Hardware Defect Management, Restricted Overwrite, CD-RW CAV Write,
18:25:37 - DVD+RW, DVD+R, Rigid Restricted Overwrite, CD Track at Once, CD Mastering,
18:25:37 - DVD-R/-RW Write, Layer Jump Recording, CD-RW Media Write Support, BD-R POW,
18:25:37 - DVD+R Dual Layer, BD Read Feature, BD Write Feature, Hybrid Disc, Power Management,
18:25:37 - SMART, CD Audio External Play, Microcode Update, Timeout, DVD-CSS, Real Time Streaming,
18:25:37 - Drive Serial Number, Media Serial Number, DCBs, DVD CPRM, Firmware Information,
18:25:37 - AACS, AACS2

--DRIVE PROFILES------------------------------------------------------------------------
18:25:37 - Drive Profiles :
18:25:37 - BD-RE, BD-R RRM, BD-R SRM, BD-ROM, DVD+R Dual Layer, DVD+R, DVD+RW, DVD-R Dual Layer Jump Recording,
18:25:37 - DVD-R Dual Layer Sequential Recording, DVD-RW Sequential Recording, DVD-RW Restricted Overwrite,
18:25:37 - DVD-RAM, DVD-R Sequential Recording, DVD-ROM, CD-RW, CD-R, CD-ROM, Removeable disk

--AACS----------------------------------------------------------------------------------
18:25:37 - FeatureDescriptor : 01 0D 09 04 1F 01 02 01
18:25:37 - AacsVersion : 1
18:25:38 - AacsActive : 1
18:25:38 - BindingNonceGenSupp : 1
18:25:38 - BindingNonceBlockCnt : 1
18:25:38 - BusEncryptionSupport : 1
18:25:38 - ReadDriveCertificate : 1
18:25:38 - AgidCount : 2
18:25:38 - Drive is detected as 'REAL BLURAY' drive
18:25:38 - Drive is already in the KnownDrivesList

Post the MakeMKV drive info and libredrive info sections.

[avaholic]

As requested:

Drive Information
OS device name: E:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: FR07
Serial number: 806HS007003
Firmware date: 2118-01-22 15:36
Bus encryption flags: 1F
Highest AACS version: 77

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 0.FR07J
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

But I figured out the issue... Based on an Amazon review that I didn't even notice, I simply added an external power source to the drive's USB-Micros B connector and now 3 of the 6 disks have completed without error.

Nevertheless, is my drive configured properly?

Thanks!

[SamuriHL]

Yes. And that is why I said to check the power.