Eastern Promises 4k Disc will not load

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lujan
Posts: 65
Joined: Fri Apr 06, 2018 2:13 am

Eastern Promises 4k Disc will not load

#1 Post by lujan » Thu Mar 24, 2022 6:46 pm

Anyone else having problems ripping the new Eastern Promises 4k disc? I would send it in but I forgot the email address to send .tgz file.
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d00zah
Posts: 1540
Joined: Mon Jun 06, 2016 8:23 pm

Re: Eastern Promises 4k Disc will not load

#2 Post by d00zah » Thu Mar 24, 2022 7:03 pm

UHD FAQ
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lujan
Posts: 65
Joined: Fri Apr 06, 2018 2:13 am

Re: Eastern Promises 4k Disc will not load

#3 Post by lujan » Fri Mar 25, 2022 2:07 am

It would have been a lot more helpful to post the email address than just a link to FAQs page because I couldn’t find it there.
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d00zah
Posts: 1540
Joined: Mon Jun 06, 2016 8:23 pm

Re: Eastern Promises 4k Disc will not load

#4 Post by d00zah » Fri Mar 25, 2022 2:12 am

MakeMKV says that "the volume key is unknown for this disc"?
MakeMKV produces an AACS .tgz dump file whenever you try to open a disc for which the key is unknown, and will report that the dump has been created. Email the dump file to svq@makemkv.com.
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lujan
Posts: 65
Joined: Fri Apr 06, 2018 2:13 am

Re: Eastern Promises 4k Disc will not load

#5 Post by lujan » Fri Mar 25, 2022 12:32 pm

Thanks, I sent file yesterday.
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palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: Eastern Promises 4k Disc will not load

#6 Post by palmerwallace » Thu Mar 31, 2022 11:08 am

Having issues as well with this disc. Getting this error (after cleaning). Hangs up around the middle of the disc.

LIBMKV_TRACE: Exception: Error in p->FetchFrames(2,true)
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