Hansel and Gretel 4K

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hambletw
Posts: 2
Joined: Tue Jun 26, 2018 12:08 am

Hansel and Gretel 4K

#1 Post by hambletw » Tue Sep 14, 2021 8:54 pm

Received the new 4K disc today. Seeing the following message when I try and do a full backup on the 4K disc.

Using LibreDrive mode (v06.2 id=76A0C3CD522E)
Backing up disc into folder "c:/movies//backup/HANSEL AND GRETEL"
Saved AACS dump file as C:/movies/MKB20_v61_HANSEL_AND_GRETEL_C2B5.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

Running 1.16.4

d00zah
Posts: 1586
Joined: Mon Jun 06, 2016 8:23 pm

Re: Hansel and Gretel 4K

#2 Post by d00zah » Tue Sep 14, 2021 10:33 pm

hambletw wrote:
Tue Sep 14, 2021 8:54 pm
Received the new 4K disc today. Seeing the following message when I try and do a full backup on the 4K disc.

Using LibreDrive mode (v06.2 id=76A0C3CD522E)
Backing up disc into folder "c:/movies//backup/HANSEL AND GRETEL"
Saved AACS dump file as C:/movies/MKB20_v61_HANSEL_AND_GRETEL_C2B5.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

Running 1.16.4
Send the TGZ file to svq@makemkv.com so that the program's author can create a decryption key for it.

Fixing Volume Key is Unknown

audit13
Posts: 21
Joined: Wed Oct 07, 2020 1:59 am

Re: Hansel and Gretel 4K

#3 Post by audit13 » Thu Sep 16, 2021 2:09 pm

Submitted dump file for Canadian release.

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