Anyone elses copy of TMNT 2 4K by Arrow not playing in their Pioneer BDR-XS07UHD?

[InTheZoneAC]

This movie and the original simpsons movie on bluray are the only 2 movies to never actually spin up in my external player for makemkv. Will literally sit dead in the player for several seconds before ejecting.

Plays just fine in my LG UBK90. My Pioneer is on 1.01. Is there anything I can do for this drive to get it to read this one single movie?

[dcoke22]

Have you tried gently cleaning the disc?

[hoth80]

I have many issue with this disc. Three drive each have problem. Pioneer drive different model.

1. Disc not seen by drive.
2. Cleaning.
3. Many remove and clean and insert.
4. One time drive see disc.
MakeMKV fail error:

Code: Select all

001012:0000 udf: 	node fe/efe failed!

Xreveal crash
5. More remove and clean and insert
6. One more time drive see disc.
7. Xreveal rip. Is clean? Unknown. MakeMKV fail.
8. Remove insert 25 time. Drive never see disc again.

[InTheZoneAC]

Have you tried gently cleaning the disc?

It's a mint 4k disc that works in my standalone player.

[LeBeauLuc]

I own the same player and I am having the same issue as you on a brand new and flawless disc.