KEYDB Helper - Need guidance

[mcleveland92]

Am I missing a MKB Device Key for 65 due to the "[MakeMKV SUPPORTED]: FALSE"

Code: Select all

; KEYDB.cfg

; ===== DEVICE KEYS =====
| DK | DEVICE_KEY 0x5FB86EF127C19C171E799F61C27BDC2A | DEVICE_NODE 0x0800 | KEY_UV 0x00000400 | KEY_U_MASK_SHIFT 0x17 ; MKBv01-MKBv48
| DK | DEVICE_KEY 0x38841673E2B4E05191659899606CFFB8 | DEVICE_NODE 0x0C00 | KEY_UV 0x00000A00 | KEY_U_MASK_SHIFT 0x0B ; MKBv49-MKBv71
| DK | DEVICE_KEY 0x861B3719B02F24BE6F1A30E2E3ABEE94 | DEVICE_NODE 0x0E00 | KEY_UV 0x00000D00 | KEY_U_MASK_SHIFT 0x0A ; MKBv72-MKBv81
| DK | DEVICE_KEY 0x7C06DEAE7F49B551DAF538C8CF1811C9 | DEVICE_NODE 0x0E20 | KEY_UV 0x00000E23 | KEY_U_MASK_SHIFT 0x02 ; MKBv82+

; ===== HOST CERTIFICATE (latest working, revoked in MKBv82) =====
| HC | HOST_PRIV_KEY 0x4B7AEF00859AF7F8E88AE97418D862FBE404571A | HOST_CERT 0x0203005CFFFF800002170000473B98057A4A91296C0A6FDF0E314F449A557C2A146BF1E54C25E36595210C4CAAE373872178B47A7E46A766A550EA6C0B8895855E29DA80C77FF37837EEE336C7FA9F1A95E86F2F4D03E3DEE3BE9217

Getting disc info...
----------
[(Disc Info)]
[DiscID]: 0xE79353EFB480F51BE442F677C1C85E0419BC6568
[Volume]: INCREDIBLES_2
[Title]: Incredibles 2 - Ultra HD™
[Date]: 2018-08-29
[VID]: 0x0F045E6ECED18B86C3390644B76666EC
[MKB]: 65
[EncKey]: 1-0x79D40EA8C1FAF5B06C8E21FED8E32016
[KEYDB_STATUS]:
[STATUS]: not found
[DiscType]: UHD
[MakeMKV SUPPORTED]: FALSE

[mcleveland92]

Code: Select all

MakeMKV v1.18.1 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\mclev/MakeMKV_log.txt
Using LibreDrive mode (v06.3 id=4C194CE2C4D1)
Backing up disc into folder "E:/Video/backup/INCREDIBLES_2"
Loaded content hash table, will verify integrity of M2TS files.
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00143.m2ts' at offset '421134336'
Failed to save title /BDMV/STREAM/00143.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00143.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00043.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00043.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00043.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00121.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00121.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00121.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00120.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00120.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00120.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00122.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00122.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00122.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00196.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00196.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00196.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00041.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00041.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00041.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00115.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00115.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00115.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00077.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00077.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00077.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00162.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00162.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00162.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00040.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00040.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00040.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00149.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00149.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00149.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00051.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00051.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00051.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00089.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00089.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00089.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00168.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00168.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00168.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00181.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00181.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00181.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00085.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00085.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00085.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00047.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00047.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00047.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00081.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00081.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00081.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00187.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00187.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00187.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00138.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00138.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00138.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00136.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00136.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00136.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00137.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00137.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00137.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00171.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00171.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00171.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00125.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00125.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00125.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00158.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00158.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00158.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00063.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00063.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00063.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00068.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00068.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00068.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00159.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00159.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00159.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00178.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00178.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00178.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00142.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00142.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00142.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00175.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00175.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00175.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00073.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00073.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00073.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00203.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00203.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00203.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00099.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00099.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00099.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00174.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00174.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00174.m2ts
DEBUG: Code 0 at ,A`3|`*\cNGMJZfgX:29398967
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00146.m2ts' at offset '0'
Failed to save title /BDMV/STREAM/00146.m2ts to file E:/Video/backup/INCREDIBLES_2/BDMV/STREAM/00146.m2ts
Encountered 1 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
Backup done but 37 files failed hash check

[mcleveland92]

Also sent INCREDIBLES_2.tar.gz dump file to svq@makemkv.com.

[SamuriHL]

No there's a few things you need to understand here.

For UHD, KeyDB Helper isn't going to be able to decrypt your titles most of the time. Only if your title happens to share the same media key with another disc will it be able to help. MakeMKV requires a VUK in the entry and when a disc doesn't have that, it triggers the MakeMKV Supported FALSE status. STATUS: NOT FOUND means there's no entry in the KeyDB at all for your disc. You should send this to svq email, which you did, and potentially, if you'd like to add it to the KeyDB, post the dump file here and someone may be able to help with that and add it to the KeyDB.

[mcleveland92]

Mediafire upload for the dump file
https://www.mediafire.com/file/9g8w5zk1 ... ar.gz/file

[SamuriHL]

Looking at your log, which I skipped looking at earlier because you had said you sent a dump to the svq email address so I assumed you got a volume key not known error....that does not appear to be the case.

You are getting read errors as is clearly written in your log. MakeMKV decrypted your disc just fine, so there was no reason to send a dump file to svq in this case. You need to clean your disc and/or try it in another drive as those read errors are what's preventing your disc from being ripped, not decryption.

[mcleveland92]

Do you recommend a cleaner or cleaning method? I don't have another drive but cleaner I could get via Amazon.

Looking at your log, which I skipped looking at earlier because you had said you sent a dump to the svq email address so I assumed you got a volume key not known error....that does not appear to be the case.

You are getting read errors as is clearly written in your log. MakeMKV decrypted your disc just fine, so there was no reason to send a dump file to svq in this case. You need to clean your disc and/or try it in another drive as those read errors are what's preventing your disc from being ripped, not decryption.

[SamuriHL]

Do you recommend a cleaner or cleaning method? I don't have another drive but cleaner I could get via Amazon.

I start with a microfiber cloth, going from the center straight to the edge, going around the disc like that. If that doesn't work and if it needs deeper cleaning (e.g. they get oil residue from the mfg process quite often) then I use dawn dish detergent, doing the same from center to edge in a straight pattern around the disc then drying with microfiber.