Hi everybody,
It's the firsts time I have this error. I ripped a lot of uhd a I've never have any problem. After 15 minutes, more or less, the drive sounds crazy and the time to rip it goes up...but after some minutes the process finish but with problems and doesn't save the mkv. The error is this:
The ONLY reason for this error is inability of the drive to read the data from the disc. This is caused by a damaged disc, failing drive, or both. The error comes from the drive before MakeMKV has an opportunity to look at the data. Nothing else can cause this error - no protection, no software issue - only physical disc or drive damage.
Despite such easy explanation, usually the first user reaction is denial - "the disc is pristine clean", "this disc plays perfectly on my friend's player", "I've copied 100500 discs with this drive" are usual responses. Still, this doesn't change a fact that the read error can be caused only by inability of the drive to read the data from the disc.
The simple workaround is to copy all files from the disc to the hard drive manually, without MakeMKV running. If you succeed in this, there is a fast and simple way to convert such copy into encrypted MakeMKV backup that can be opened by MakeMKV later. See our forum for details.
The disc is new, and I tried to clean with dry cloth, but the same. Now I am trying to copy the files to computer and try to make the mkv with local files. I saw, in the copy process, one sector was stopped some minutes, but now it seems the process continue.
Any idea what is happening?