[Solved - Dirty Sensor] WP50NB40 cross flashed to BP60NB10 won't read UHD Disc

[deathangelkiller]

I am trying to read Indiana Jones and the Dial of Destiny UHD on my WP50NB40 cross flashed to BP60NB10 v1.00 firmware.
It doesn't open the disc at all.

This is the only UHD disc I have had issues with on this drive, the non-UHD disc version was read fine.

Should I just ask for a replacement disc?

[Coopervid]

Post the Makemkv error messages. The disc might not yet be supported. If so, send in the .tgz created and in the meantime try this:

viewtopic.php?f=12&t=32784

[deathangelkiller]

Post the Makemkv error messages. The disc might not yet be supported. If so, send in the .tgz created and in the meantime try this:

viewtopic.php?f=12&t=32784

The disc doesn't even load in the OS (Windows 11, and Arch Linux were tested) so there are no MakeMKV errors.

[Billycar11]

I am trying to read Indiana Jones and the Dial of Destiny UHD on my WP50NB40 cross flashed to BP60NB10 v1.00 firmware.
It doesn't open the disc at all.

This is the only UHD disc I have had issues with on this drive, the non-UHD disc version was read fine.

Should I just ask for a replacement disc?

show the drive info did you flash it correctly?

[deathangelkiller]

show the drive info did you flash it correctly?

I assume so, it has worked for the couple hundred discs I have put in it so far (with at least 10-20 being UHD).

Code: Select all

Drive Information
OS device name: R:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BP60NB10
Revision: 1.00
Serial number: SIK09MBTI4737
Firmware date: 2117-11-21 17:20
Bus encryption flags: 17
Highest AACS version: 78

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.00
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

[Billycar11]

looks ok post the full error
is it keys?
read errors?
if its read errors clean the disc with a damp microfiber and dry with another.
after that replace the disc
then if it still dont work clean the lasers in your drive
then replace your drive with a pioneer

[deathangelkiller]

looks ok post the full error
is it keys?
read errors?
if its read errors clean the disc with a damp microfiber and dry with another.
after that replace the disc
then if it still dont work clean the lasers in your drive
then replace your drive with a pioneer

No errors, drive never gets past loading the disc for the OS, basically refuses to read it. I cleaned it and still the same behavior. I will get a replacement.
Drive itself has been able to read other UHD discs fine and rip at the 6x speed that is rated for the firmware while doing it.

[deathangelkiller]

then replace your drive with a pioneer

Do the pioneers have a better design for the ribbon cable where it doesn't break from wearing down because it is folded? I had a different drive do that on me. This isn't exhibiting the failure signs that that one did though.

[Billycar11]

then replace your drive with a pioneer

Do the pioneers have a better design for the ribbon cable where it doesn't break from wearing down because it is folded? I had a different drive do that on me. This isn't exhibiting the failure signs that that one did though.

i have not had any 5.25 pioneers fail other than shipping damage

[deathangelkiller]

i have not had any 5.25 pioneers fail other than shipping damage

Got the replacement disc, no luck with it. Before I go and buy another drive, is it possible that WP50NB40 (NB52) on BP60NB10 (BP60NB10 1.00_HBD firmware) can't read this newer (made in 2023) UHD disc because of the firmware? Would a different firmware potentially resolve this issue?
I also assume if windows event viewer is not seeing any errors then the drive firmware is failing to even process the disc so no way to see what errors it is running into trying to load the disc?

[Billycar11]

i have not had any 5.25 pioneers fail other than shipping damage

Got the replacement disc, no luck with it. Before I go and buy another drive, is it possible that WP50NB40 (NB52) on BP60NB10 (BP60NB10 1.00_HBD firmware) can't read this newer (made in 2023) UHD disc because of the firmware? Would a different firmware potentially resolve this issue?
I also assume if windows event viewer is not seeing any errors then the drive firmware is failing to even process the disc so no way to see what errors it is running into trying to load the disc?

nah it would not fw related its disc or drive related have you clean the laser it very easy on that drive just eject the tray and clean the lasers with some alcohol on a lint free cloth and then dry with another

[deathangelkiller]

i have not had any 5.25 pioneers fail other than shipping damage

Got the replacement disc, no luck with it. Before I go and buy another drive, is it possible that WP50NB40 (NB52) on BP60NB10 (BP60NB10 1.00_HBD firmware) can't read this newer (made in 2023) UHD disc because of the firmware? Would a different firmware potentially resolve this issue?
I also assume if windows event viewer is not seeing any errors then the drive firmware is failing to even process the disc so no way to see what errors it is running into trying to load the disc?

nah it would not fw related its disc or drive related have you clean the laser it very easy on that drive just eject the tray and clean the lasers with some alcohol on a lint free cloth and then dry with another

I will try that, and if it still doesn't work I am going to try playing the disc in one of my friends PS5s just to check a different drive. Looks like you will be getting my business here soon if nothing works.

[deathangelkiller]

It was just a dirty sensor! Guess the hundreds of opening and closing I did over the past couple months added just enough dust to cause the issue.