Makemkv not working on new discs

[met_fan]

I just tried four new discs...Joker, Maleficent Mistress of Evil, Ad Astra, and Hustlers. They all failed and gave me the message "failed to open disc." Older discs still work fine - I just got Mission Impossible Ghost Protocol and it worked fine. What might be going on that new discs are all failing for me?

[Woodstock]

Debug log? What you've posted so far could be "disk scratched and cracked" or "too new to have a key yet so I need to send the file that was generated by the attempt to svq@makemkv.com so that a key can be added."

[met_fan]

It's definitely telling me the volume keys are missing. I submitted a dump for Joker a week ago. Here is the dubug log:

Debug log started at Sat Feb 1 13:27:05 2020 , written by MakeMKV v1.14.7 darwin(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.14.7 darwin(x64-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/Matthew/MakeMKV_log.txt
002010:0000 Optical drive "BD-RE ASUS BW-16D1HT 3.00d" opened in OS access mode.
003338:0000 Downloading latest SDF to /Users/Matthew/Library/MakeMKV ...
003339:0000 Automatic SDF downloading is disabled or failed.
001003:0020 DEBUG: Code 106 at u'%=,LK6\QSA4~*%:213143922
SDF v063: ASUS_BW-16D1HT_3.00_211511031110_SIK9CH1LF231
003007:0000 Using direct disc access mode
003338:0000 Downloading latest SDF to /Users/Matthew/Library/MakeMKV ...
003339:0000 Automatic SDF downloading is disabled or failed.
001003:0020 DEBUG: Code 106 at u'%=,LK6\QSA4~*%:213143922
SDF v063: ASUS_BW-16D1HT_3.00_211511031110_SIK9CH1LF231
001011:0000 Using LibreDrive mode (v05 id=F0ED16432FAA)
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at u'%=,LK6\QSA4~*%:213132974
003338:0000 Downloading latest HK to /Users/Matthew/Library/MakeMKV ...
001003:0020 DEBUG: Code 0 at u'%=,LK6\QSA4~*%:121267500
003339:0000 Automatic HK downloading is disabled or failed.
003332:0000 Saved AACS dump file as /Users/Matthew/Library/MakeMKV/MKB20_v72_Joker_362C.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at }^B2:w]`vojNZxRo:29396092
001003:0020 DEBUG: Code 0 at }^B2:w]`vojNZxRo:29395172
005010:0000 Failed to open disc
Application exited at Sat Feb 1 13:30:05 2020

[Grauhaar]

003338:0000 Downloading latest SDF to /Users/Matthew/Library/MakeMKV ...
003339:0000 Automatic SDF downloading is disabled or failed.

MakeMKV can not load/update keys from the server

[met_fan]

003338:0000 Downloading latest SDF to /Users/Matthew/Library/MakeMKV ...
003339:0000 Automatic SDF downloading is disabled or failed.

MakeMKV can not load/update keys from the server

It’s not disabled in the preferences

[Grauhaar]

No connection to the internet, or the DNS server could not resolve the name to an IP, or or or ...

[met_fan]

Disconnected my Mac from the internet and connected it to my phone's hotspot and it finally worked again.