It's a Wonderful Life on 4K UHD Blu-ray

[Someguy1234]

I'm getting this error saying that the volume key is unknown for IT'S A WONDERFUL LIFE on 4K UHD Blu-ray. I've submitted the dump file via e-mail. Has anyone else yet?

Log:

MakeMKV v1.14.5 win(x64-release) started
Using direct disc access mode
Using LibreDrive mode (v05 id=DA23CAE0BD2F)
Downloading latest HK to D:/MakeMKV ...
Saved AACS dump file as D:/MakeMKV/MKB20_v72_It's_A_Wonderful_Life_03FE.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

[gamereviewgod]

You got farther than I did. I'm getting a fatal error with this and Wizard of Oz.

[BlueMac77]

Maybe wait for a couple of days and the new hash key will be available by that time.

[Someguy1234]

You got farther than I did. I'm getting a fatal error with this and Wizard of Oz.

Wow. I figured it would have the same issue. I'm turning out right about things today. I'd say this will be able to rip in a day or two like the person below said.

[rbphelan]

I received my copy today and was able to decode it.

[buzzshipman]

I know this an old post but I just got the 4K and am unable to decode it. Anyone know of a fix

[d00zah]

I know this an old post but I just got the 4K and am unable to decode it. Anyone know of a fix

Per UHD FAQ:

MakeMKV says that "the volume key is unknown for this disc"?
MakeMKV produces an AACS .tgz dump file whenever you try to open a disc for which the key is unknown, and will report that the dump has been created. Email the dump file to svq@makemkv.com.

I submitted a dump, how long does it take?
Once submitted, the turnaround can be pretty fast, between 12 to 48 hours. However, it can also sometimes take several days or longer.
When you submit a dump, ensure that:
- You are using the latest version of MakeMKV.
- You are using a LibreDrive-enabled drive (be it "friendly" or "official", but it must be LibreDrive enabled).
- You have "Enable Internet access" enabled in Preferences (in the General tab), so that MakeMKV will check for updated keys when you try to open the disc again.
- You are opening the original disc (not a backup, not ISO).
- You are opening the disc using a real disc drive natively (no elby clonedrive, no vmware, no dvdfab or discsoft virtual, etc).