ARIZONA DREAM - FAILED TO OPEN THE DISC

[kenton]

Hello,
I can't open ARIZONA DREAM UHD: "The volume key is unknown for this disc - video can't be decrypted". I tried to attach the dump file but it's too large. Someone can help me? Thanks

Disc Information
Label: ARIZONA_DREAM
Timestamp: 2024-07-10 16:07:03
Protection: AACS2.0/C v77
Data capacity: 85.40 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80

[Woodstock]

The dump file goes (via email) to svq@makemkv.com , not posted to the forum. Assuming you have access to the server where the results will be posted (not a given for everyone; there is a topic about that), it can usually be ripped within a week.

[MrPenguin]

I can't open ARIZONA DREAM UHD: "The volume key is unknown for this disc - video can't be decrypted". I tried to attach the dump file but it's too large.

Some people have uploaded their TGZ dump files to (say) Google Drive or OneDrive, and then posted a link here. But they've still emailed their dumps to svq@makemkv.com first.

[kenton]

Ok, thank you for answering. So i have to send this dump file by email and then what happens? Thanks

[MrPenguin]

Ok, thank you for answering. So i have to send this dump file by email and then what happens? Thanks

The Powers That MakeMKV use dumps emailed to svq@makemkv.com to create new "hashed keys", which MakeMKV can use to decrypt your disk. This will take an unknowable amount of time; previous experiences have been from days to weeks, or even months.

Also making your dump file available by other means allows people to add new keys to KEYDB.cfg as well.