Eastern Promises 4k Disc will not load

[lujan]

Anyone else having problems ripping the new Eastern Promises 4k disc? I would send it in but I forgot the email address to send .tgz file.

[d00zah]

UHD FAQ

[lujan]

It would have been a lot more helpful to post the email address than just a link to FAQs page because I couldn’t find it there.

[d00zah]

MakeMKV says that "the volume key is unknown for this disc"?
MakeMKV produces an AACS .tgz dump file whenever you try to open a disc for which the key is unknown, and will report that the dump has been created. Email the dump file to svq@makemkv.com.

[lujan]

Thanks, I sent file yesterday.

[palmerwallace]

Having issues as well with this disc. Getting this error (after cleaning). Hangs up around the middle of the disc.

LIBMKV_TRACE: Exception: Error in p->FetchFrames(2,true)