Hi,
Following the threads here for issues with the "the volume key is unknown for this disc - video can't be decrypted" error.
I received this on Tenet today.
Looking at the other articles; it says to send the MKB20 file to support@makemkv.com
Here is the file path C:\Users\fiest\.MakeMKV
Here is the file: MKB20_v76_Tenet_A470.tgz
Hoping I can get the encryption keys uploaded
Thank you,
-Fiestadude
problem with Tenet UHD 4K - "the volume key is unknown for this disc - video can't be decrypted"
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problem with Tenet UHD 4K - "the volume key is unknown for this disc - video can't be decrypted"
Last edited by fiestadude on Tue Dec 15, 2020 10:51 pm, edited 2 times in total.
Re: problem with Tenet BR
Actually, the fast-track address is to email the file to svq@makemkv.com .
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
How to aid in finding the answer to your problem: Activating Debug Logging
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Re: problem with Tenet BR
Thanks for the heads up Woodstock...sending over there now ![Smile :)](./images/smilies/icon_smile.gif)
![Smile :)](./images/smilies/icon_smile.gif)
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Re: problem with Tenet BR - "the volume key is unknown for this disc - video can't be decrypted"
Looks like I created a duplicate topic...
Moving my posts here:
https://www.makemkv.com/forum/viewtopic ... 12&t=23984
Moving my posts here:
https://www.makemkv.com/forum/viewtopic ... 12&t=23984