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Lost My Registration

Posted: Sat Nov 14, 2015 10:30 am
by alain vdv
Hello Mike ,
I'm trying to contact the moderators already for 3 days , Is it possible to resent my registration please , i've lost it , don't know where i wrote it down . or maybe i deleted the confirmation email

Thanks , Alain

Re: Lost My Registration

Posted: Sat Nov 14, 2015 1:02 pm
by Woodstock
Send a message to support@makemkv.com with what you remember about the transaction, and especially the email address used at the time, and Mike will get back to you fairly quickly.

Re: Lost My Registration

Posted: Sun Nov 15, 2015 12:41 am
by alain vdv
i already send 3 mails to support@makemkv.com , but no response

Re: Lost My Registration

Posted: Sun Nov 15, 2015 1:42 am
by Woodstock
That is unusual - the email route is the fastest way to get Mike's attention, and he's the one that can supply it to you.

As far as "losing" the email... are you looking for one sent from makemkv.com, or from avangate.com ? Avangate sends the initial registration code message.

Re: Lost My Registration

Posted: Tue Nov 17, 2015 8:54 am
by alain vdv
I'm Not sure , but for all i know is that i bought the program straight from makemkv.com