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How do I get a replacement activation key?

Posted: Sat Nov 07, 2015 10:42 pm
by skipwithr
Hi,

I'm not sure how to go about this, and the MakeMKV site was particularly unhelpful in the way of actually contacting someone for support. So is there any sort of customer support contact info that I'm just not seeing? Basically, I bought a key maybe a year or so ago, saved the confirmation email, and somewhere along the way it has since been misplaced or deleted, and I don't have a copy of my activation key. So, am I screwed? Or does anyone know of a way to get in touch with the company?

Thanks in advance,

Richard

Re: How do I get a replacement activation key?

Posted: Sun Nov 08, 2015 12:16 am
by Woodstock
Email to support@makemkv.com should take care of it. Give Mike as many details as possible, especially the email address you used to buy it, and he can take care of things.