www.makemkv.com

I upgraded to Windows 10 and now Makemkv fails to open dvd discs. I saw some other posts here about this but I didn't find any solution.

Has a solution been found? Can someone please advise me on what to do?

Thank you,

Linda

The problem is usually the antivirus that comes with Windows. You need to exclude the MakeMKV executable files from it. This is also true of a copy of third-party antivirus products.

Most A/V programs have no issue with MakeMKV - but two or three do. In the case of one of them, it is probably MakeMKV's checking for updates that triggers a generic warning.

When I settings, update & security, windows defender all the settings are greyed out. For example "real-time protection" says "on" but it is greyed out. I can't change it or click on it. Same for "cloud-based" and "sample submission" Under "exclusions" is says "add an exclusion". This takes me to another page but all the options are greyed out here too. I can't add an exclusion but it doesn't appear Windows defender is even on.

I do you Avast AntiVirus free and have for years. If this is the problem is a new one and a weird coincidence.

TY,

Linda

Ok...well I feel stupid but thought I checked to see if I had the most recent version of Makemkv but I did not. I installed the recent version and that fixed my problem. Sorry!