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I had to replace a hard drive and I don't know my key

Posted: Fri Feb 20, 2015 12:40 am
by davidbrill
Help please

Re: I had to replace a hard drive and I don't know my key

Posted: Fri Feb 20, 2015 2:21 am
by Woodstock
Email support@makemkv.com for help - Mike only takes those type of requests via email. Include the email address you used when you registered, if possible.

Re: I had to replace a hard drive and I don't know my key

Posted: Fri Feb 20, 2015 3:20 am
by cjsiv0730
I had a similar problem when I switched platforms. If you go to Avangate and create an account, they have a record of the licenses you have bought and a copy of your key. Luckily I had the email with the transaction number and it only took a couple minutes.